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Help Scout helps growing businesses manage all their customer conversations in one powerful platform that feels just like an inbox.

Screenshot of Help Scout's Inbox, knowledge base, and messaging products

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This is another feature that you may find very interesting.

Gorgias Pricing Explained
Feature 01

This is a cool feature that we have on this application.

The Supportive Header — Green
Feature 02

This is another feature that you may find very interesting.

All the features you need to stay productive.

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A better way to talk with your customers

Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.

Save time

AI Summarize

With AI summarize, long conversations can be understood in seconds, saving your team from sifting through previous replies when it’s their turn to jump into a conversation.

Clear, scalable pricing image - Gorgias compare

A better way to talk with your customers

Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.

Save time

AI Summarize

With AI summarize, long conversations can be understood in seconds, saving your team from sifting through previous replies when it’s their turn to jump into a conversation.

Clear, scalable pricing image - Gorgias compare

A better way to talk with your customers

Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.

Save time

AI Summarize

With AI summarize, long conversations can be understood in seconds, saving your team from sifting through previous replies when it’s their turn to jump into a conversation.

Clear, scalable pricing image - Gorgias compare

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Diagram showing how Saved Replies can be used to save time when responding to a common issue.

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Kitchen Sink - Build a help center that wows customers

Match your brand tone with custom colors and formatting using our no-code builder, or replicate your brand styling perfectly with custom CSS.

6-Branded-and-beautiful

If customers can’t find answers themselves, make it easy for them to reach out directly via email or live chat using the Beacon help widget. 

Learn More
7-Paths

Help customers find exactly what they are looking for by organizing your articles into collections and categories.

8-Organize

No matter if your customers use desktop, tablet, or mobile, they can always find the answers they’re looking for. 

9-Works on any device
6-Branded-and-beautiful
7-Paths
8-Organize
9-Works on any device

In the Works, in your inbox

Inspiring stories, practical tips and guides, and behind-the-scenes content from Help Scout’s publication for founders and leaders who are growing businesses with purpose.

In the Works, in your inbox

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Welcome to our FAQ section, where we aim to provide you with clear answers to the most common questions you may have. If you don't find the information you're looking for, please feel free to get in touch with us!

Kitchen Sink.

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Best Ecommerce Tools
Best Ecommerce Tools

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Explore our collection of free templates, guides, courses, and resources — all designed to help you and your team deliver exceptional customer service.

[Evolution] - Careers
[Evolution] - Careers
The Support Manager's Guide to Better 1:1 Meetings
The Support Manager's Guide to Better 1:1 Meetings
Setting Up a Help Desk: A Step-By-Step Guide and Checklist
Setting Up a Help Desk: A Step-By-Step Guide and Checklist
Why Investing in Help Desk Software Increases Your ROI
Why Investing in Help Desk Software Increases Your ROI

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Kitchen Sink.

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Content + Media

Kitchen Sink.

Screenshot: a private note by Asa in a conversation provides context for Angela to reply.
Product Screenshot: Dixa

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Kitchen Sink

A better way to talk with your customers

Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.

Bento Box Example

Our thought leadership on customer engagement has become the standard for more than 10 million people. Help Scout is more than software, we’re a partner helping you succeed.

Feature 01

Manage all your customer conversations in one powerful platform that feels just like your inbox.

Marketing Button
The Supportive — Purple Header Image
Feature 02

Manage all your customer conversations in one powerful platform that feels just like your inbox.

Learn More
Knowledge Base
Feature 03

Manage all your customer conversations in one powerful platform that feels just like your inbox.

Learn more

Results you can see and measure

52%

Respond to 52.6% more customer messages in the first year.

64%

Respond to 52.6% more customer messages in the first year.

52%

Respond to 52.6% more customer messages in the first year.

64%

Respond to 52.6% more customer messages in the first year.

Kitchen Sink Prefooter

Sink your teeth into this one, it's such a nice Kitchen Sink!

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

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