Customer Support

Brighten
Their Day

Customer issues and team miscues can create the perfect storm. Make delivering excellent support a breeze when you switch to a platform built for customer-loving teams like yours.

Screenshot of Help Scout's Inbox, knowledge base, and messaging products

Today’s forecast: delightful
with a chance of inbox zero

CustomerSupport-Inbox

Sunnier skies, happier customers, and emptier inboxes ahead

56%

Respond to 56% more customer messages in the first year.

30min

Decrease your team’s response times
 by an average of 30 minutes.

92%

Businesses report increased loyalty
 by focusing on customer service.

30%

Reduce email volume by 30% with self-serve support.

A platform with everything under the sun

Inbox

Give the right response right away

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Help Center

Help your customers help themselves

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Messaging

Offer real-time support with real humans

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CustomerSupport-Efficientapp-Customer Logo

I’ve tried every single help desk on the market (and continue to evaluate new solutions), and yet I keep finding myself coming back to Help Scout.

Alex Bass

Founder and Head of Product

Here for you, rain or shine

Blog Roll Image MabelsLabels
How Mabel’s Labels Achieved a 93 CSAT Score and Reduced Support Volume
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The Art and Craft of Online Service
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Foundations of Great Service: 6-Part Email Series
Screenshot: Beacon
Screenshot: Docs
Avatars of members of our Sales Team

We’d love to show you the magic of Help Scout.

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