Customer Support

Their Day

Customer issues and team miscues can create the perfect storm. Make delivering excellent support a breeze when you switch to a platform built for customer-loving teams like yours.

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Today’s forecast: delightful
with a chance of inbox zero


Sunnier skies, happier customers, and emptier inboxes ahead


Respond to 56% more customer messages in the first year.


Decrease your team’s response times
 by an average of 30 minutes.


Businesses report increased loyalty
 by focusing on customer service.


Reduce email volume by 30% with self-serve support.

A platform with everything under the sun


Give the right response right away

Help Center

Help your customers help themselves


Offer real-time support with real humans

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I’ve tried every single help desk on the market (and continue to evaluate new solutions), and yet I keep finding myself coming back to Help Scout.

Alex Bass

Founder and Head of Product

Here for you, rain or shine

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How Mabel’s Labels Achieved a 93 CSAT Score and Reduced Support Volume
The Art and Craft of Online Service
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Foundations of Great Service: 6-Part Email Series

Get Started

Learn the platform in less than an hour.
Become a power user in less than a day.

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We’d love to show you the magic of Help Scout.

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