Webinar

Building a Customer Support Funnel

We hear a lot about Marketing and Sales Funnels, but the funnel typically ends after the customer acquisition stage. What about the deeper focus on Customer Support? In this webinar, weโ€™re going to look at the continuation of the Marketing and Sales Funnels as they naturally lead into the Customer Support funnel, forming the all-encompassing Customer Experience Hourglass.

What youโ€™ll learn:

  • Identifying the 4 stages of the Customer Support funnel
  • How each funnel stage impacts your customer experience
  • Practical tips for improving the experience at each stage

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