Why should there be any specialization between customer support and customer success? Support-Driven Growth is a business model wherein customer support teams focus on meaningful work that directly drives revenue.
Join Nick Francis, CEO at Help Scout, Mo McKibbin, Support-Driven Growth at Help Scout, and Simon Ouderkirk, Marketing Data at Automattic, in a conversation about how elevating support teams to proactively drive growth can lead to both more rewarding careers for support professionals, and a better bottom line for the business.
What you’ll learn:
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Download the Support-Driven Growth cheat sheet and learn how to elevate your support team to drive business results.
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