You’ve spotted us in our natural habitat.

You’ve experienced the power of Help Scout first-hand on a customer’s site. We hope you found it helpful.

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Beacon is a messaging tool that makes it faster and easier for customers to get help

Right place. Right time? That’s right.

Beacon delivers more than just messages to keep customers engaged.

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Pardon the introduction

Hi, we’re Help Scout. We’re on a mission to empower businesses to delight more customers. Feel free to browse around and make your self comfortable.

Explore our product

Discover our simple-yet-powerful tools

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Learn from our experts

Inspiring content from top customer champions

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Hear our story

Everything you need to know about us

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Screenshot: Beacon
Screenshot: Docs