Give the right response right away
Help them help themselves
Offer real-time, real human support
Delight your customers
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You’ve experienced the power of Help Scout first-hand on a customer’s site. We hope you found it helpful.
Offer the right help at the right time by tailoring guidance *wherever* in your app or on your site.
Give customers more power over their own journey with options to chat, email, or read help articles in real time.
Proactive alerts and in-app surveys help you build lasting relationships by keeping customers engaged.
Beacon delivers more than just messages to keep customers engaged.
Hi, we’re Help Scout. We’re on a mission to empower businesses to delight more customers. Feel free to browse around and make your self comfortable.
Discover our simple-yet-powerful tools
Inspiring content from top customer champions
Everything you need to know about us
Learn the platform in less than an hour.Become a power user in less than a day.