Beacon is your company’s all-in-one customer companion. It can suggest relevant help content, offer live chat, and give customers instant access to their support history — all without leaving your site.
“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”
Kristin, Head of Customer Support
“We use Salesforce and Jira. The nice thing is that it all connects really cleanly. I don't have to run and check these systems every 20 minutes for updates; the information is available for me in Help Scout.”
Hoon, Customer Support Pro
“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”
Amy, VP of Customer Experience
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A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.