Live Event

How to hire the best customer support team

Hiring the best customer support employees is essential to the success of any business. But how do you vet candidates to ensure you’re hiring the very best people for your support team?

Learn how to find and hire stellar support candidates in this 45-minute webinar hosted by Mat Patterson of Help Scout, Sarah Judd Welch of Loyal and Chase Clemons of Basecamp.

What you’ll learn:

  • The ideal characteristics for support team members
  • Identifying those characteristics in an interview
  • Getting new support people integrated and up to speed quickly

Plus! Find out about Mat’s “boat based hiring system”, learn Chase’s ‘deli test’ and discover Sarah’s technique for matching the right person to the right role.

Download the Guide to Hiring Your Customer Support Dream Team

Can't attend live? Register anyway! We’ll send out the recording and other downloads to all registrants after the webinar.

Hiring Your Dream Team

The quality of your customer service will never exceed the quality of the people providing it. Learn how to build, grow, and train a world-class team.

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