Inside Help Scout
productThe Non-Coder’s Guide to Using the Help Scout API
Learn the basics of APIs and get started using Help Scout's API to create, update, and delete conversations in your Help Scout account.
productHow Beacon Helps You Deliver Great Customer Service
Help Scout’s Beacon gives your customers access to email and live chat support, help documentation, and proactive messaging—all right where they need it.
productHow Ecommerce Companies Use Multiple Instances to Manage Different Customer Groups
These 4 ecommerce companies use Help Scout’s multiple instance feature to provide a personalized experience for different groups of customers.
product5 Benefits of Integrating HubSpot + Help Scout
Help Scout’s integration with HubSpot puts customer information where you need it most and adds important lifecycle events to the customer timeline.