Behind the Scenes
Inside Help Scout


Behind the Scenes
The Evolution of Performance Management at Help Scout

Behind the Scenes
Evolving Brand Design at Help Scout

Behind the Scenes
Help Scout Has a New Look

Behind the Scenes
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today

Behind the Scenes
Finding Joy in the Feedback Loop — Through Improv and in the Queue

Behind the Scenes
Charting the Course of an Unexpected Career

Behind the Scenes
Friday Notes Keep Us on the Same Page

Behind the Scenes
Go Ahead, Learn Something: How Help Scout Empowers Employee Growth

Behind the Scenes
Space and Support Help Working Parents Thrive

Behind the Scenes
Top Shelf Reads from Help Scout Leaders

Behind the Scenes
Words are the Bridge: Finding Harmony in Songwriting and Content Strategy

Behind the Scenes
Finding Flow at Work and on the Trail

Behind the Scenes
Straight From the Source: Help Scout Love

Behind the Scenes
Behind The Scenes: How a Help Scout Article Is Made

Behind the Scenes
Black Lives Matter

Behind the Scenes
Inside Help Scout: How We Implement Whole Company Support

Behind the Scenes
Inside Help Scout: How We Triage Our Support Queue

Behind the Scenes
Help Scout’s Brand Animation Process

Behind the Scenes
Illustrating the Help Scout Brand

Behind the Scenes
Announcing the Help Scout Brand Handbook

Behind the Scenes
Making (and Breaking) the Help Scout Brand

Behind the Scenes
Behind the Scenes: The Design of Beacon

Behind the Scenes
Making Content More Inclusive

Behind the Scenes