Inside Help Scout
productCustomer Story: Brain.fm
Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into and consistency of customer success as possible.
productCustomer Story: Upstream Tech
Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.
productCustomer Story: Zapier
“The simplicity of Help Scout makes the work so much easier. It's not complicated by thousands of plugins or tabs — it's just you and the customer solving a problem.”
productCustomer Story: GrabCad
See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.
productCustomer Story: Springboard
Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.
productCustomer Story: Influitive
“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”
productCustomer Story: Mixmax
Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.
productCustomer Story: Panorama Education
Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.
productCustomer Story: Tattly
Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.
productCustomer Story: Threadless
Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human and personalized customer experience.
productCustomer Story: OnePageCRM
Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human and personalized customer experience.
productCustomer Story: LanguaTalk
Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to their questions.
productCustomer Story: GrowSurf
Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.
productCustomer Story: TeamSnap
Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.
productCustomer Story: Tuft and Needle
Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.
productCustomer Story: Senneca
Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human and personalized customer experience.
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