Inside Help Scout

Live Event
How FlexJobs Engages Customers With Proactive Messages
Inside Help ScoutHow FlexJobs Engages Customers With Proactive Messages

Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.

How Brain.fm Achieved a 95% CSAT Score With Help Scout
Inside Help ScoutHow Brain.fm Achieved a 95% CSAT Score With Help Scout

Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into customer success as possible.

How OnePageCRM Reduced Their Team's Workload by 50%
Inside Help ScoutHow OnePageCRM Reduced Their Team's Workload by 50%

Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human customer experience.

Customer Story: Upstream Tech
Inside Help ScoutCustomer Story: Upstream Tech

Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.

Customer Story: Zapier
Inside Help ScoutCustomer Story: Zapier

The simplicity of Help Scout makes the work so much easier. It's not complicated by thousands of plugins or tabs

Live Event
Customer Story: GrabCad
Inside Help ScoutCustomer Story: GrabCad

See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.

Customer Story: Springboard
Inside Help ScoutCustomer Story: Springboard

Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.

Live Event
Customer Story: Influitive
Inside Help ScoutCustomer Story: Influitive

“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”

Customer Story: Mixmax
Inside Help ScoutCustomer Story: Mixmax

Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.

Live Event
Customer Story: Panorama Education
Inside Help ScoutCustomer Story: Panorama Education

Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.

Live Event
Customer Story: Tattly
Inside Help ScoutCustomer Story: Tattly

Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.

Customer Story: Threadless
Inside Help ScoutCustomer Story: Threadless

Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human customer experience.

Customer Story: LanguaTalk
Inside Help ScoutCustomer Story: LanguaTalk

Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to questions.

Customer Story: GrowSurf
Inside Help ScoutCustomer Story: GrowSurf

Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.

Live Event
Customer Story: TeamSnap
Inside Help ScoutCustomer Story: TeamSnap

Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.

Customer Story: Tuft and Needle
Inside Help ScoutCustomer Story: Tuft and Needle

Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.

Live Event
Customer Story: Senneca
Inside Help ScoutCustomer Story: Senneca

Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human and personalized customer experience.

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