Customer Service


Leveraging Transferable Skills for a Career Change

Building a Future in Support: The Demand for AI Skills

Coping in the Queue: Tips for Managing AI Anxiety in Customer Support

Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI

Navigating a Support Career in an AI-Powered World

Inside Support: Q&A with Support Leader Brittany Ferguson

Tips for Finding Your Perfect Customer Service Career Path

7 Tips for Becoming a SaaS Support Professional

Will AI Take My Job in Customer Service?

How to Snag (and Succeed at) a Remote Customer Service Job

What I Learned About Customer Service While Working at A Bookstore

How to Write the Perfect Customer Service Resume

4 Ways to Find Meaningful Opportunities in Customer Support
