Tips & Templates
Customer Service
![Crafting an Effective Customer Service Cover Letter: Examples and Tips](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3rPsqCrOj521ivI18YY1AF%2F8ef2d874b456b2dbb4550dd2c32cb1f2%2FWriting_a_Cover_Letter_for_Customer_Service_Roles.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=504817bdd5f14af00076bd14217b7b91)
![101 Best Live Chat Response Examples for Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2fCZ3Wnga5N9IqiSvFeTfJ%2F5116c76a0b2b9f368384515e6f6cdc68%2FBest_Live_Chat_Response_Examples.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=678f19560b98b79b4a4befece1944f22)
Tips & Templates
101 Best Live Chat Response Examples for Customer Service
![7 Customer Service Resume Examples + Best Practices](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4GuEqVgZawO2vIrvvbSbf3%2F066567d68529a6d9bc0a4f766f022a1e%2FXX_Customer_Service_Resume_Examples___Best_Practices.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=b3ffbdcc7565b56d8c81836412af71de)
Tips & Templates
7 Customer Service Resume Examples + Best Practices
![Common Customer Complaints: 8 Examples and Solutions](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1IMBXROcIZhKywEY3iWFpT%2F70baf48160358a8500f561d6d3e37d9e%2FCommon_Customer_Complaints__X_Examples_and_Solutions.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=00be80155b1090530ffed0b5bb7dc06a)
Tips & Templates
Common Customer Complaints: 8 Examples and Solutions
![13 Inspiring FAQ Page Examples](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4kqwDtDnGHdMVBEvE42ypG%2Fdc5840c09f25130202915178b6a16d44%2FFAQ_Page_Examples_for_Your_Inspiration.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=8ad92599129478b2fa9d9945c51f936f)
Tips & Templates
13 Inspiring FAQ Page Examples
![17 Great Customer Service Examples to Inspire You](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3DPQYMLnXZZY1hNiQkD95n%2F4859440c39b97ba34d6441db164c5869%2FGreat_Customer_Service_Examples_to_Inspire_You.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=ac69eb6b530ff00aa1c3e70720898180)
Tips & Templates
17 Great Customer Service Examples to Inspire You
![Customer Service Management: How to Develop an Effective Strategy](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2eXoq0IOmrDwXSxRMZHJAT%2Fa3dc35ac8f1b8a0ce37c5ca8400a5486%2FCustomer_Service_Management_Strategy.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=3b77b8fe70c203ad260b6f3e19d950e4)
Tips & Templates
Customer Service Management: How to Develop an Effective Strategy
![The 18 Best Contact Us Page Examples + Best Practices](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5fcx6pPTZR3erlus279J1V%2F4a08122baa6f4df6029a035240797dd2%2FContact_Us_Page_Examples.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=936ad069519a4b9aa8b05776f5e8e90f)
Tips & Templates
The 18 Best Contact Us Page Examples + Best Practices
![Customer Support Tactic: Isolate the Backlog](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6p4RgWNiJhqz4cT47b9xeK%2Fd2d81f63582bc40c51f888cc3fc34356%2Fcustomer-service-goals.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=30eea5a858c2fbab6463e365c46e10c1)
Tips & Templates
Customer Support Tactic: Isolate the Backlog
![Support Tactic: Fresh Eyes, Fresh Voice](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6p4RgWNiJhqz4cT47b9xeK%2Fd2d81f63582bc40c51f888cc3fc34356%2Fcustomer-service-goals.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=30eea5a858c2fbab6463e365c46e10c1)
Tips & Templates
Support Tactic: Fresh Eyes, Fresh Voice
![12 Tips and Tools to Better Manage Your Work Email](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F755okJtdS1elhfHH5i2lU8%2Ff2e7daccd06178119bcd51886c4aae0e%2Fteam-email-management.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=e4553b973a49bee82d9e40049ef927b2)
Tips & Templates
12 Tips and Tools to Better Manage Your Work Email
![47 Pro Tips on How to Talk to Customers](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F61vrFhRWhV1qcNW0RNSdvD%2F807f6a84dbe39481ce8e0e00623d7cd1%2FHero_Image.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=1192&s=ab5d9ee9de8c76ede21762904d698d78)
Tips & Templates
47 Pro Tips on How to Talk to Customers
![How To Write an Auto-Reply Email: 6 Examples](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3h5TrOqDnGAsBCtXH97NZ4%2F1a73351398c0635834f2ccae61d58242%2Fcustomer-service-software-hero.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=c47cc5e350ff0352746a34f607a5e636)
Tips & Templates
How To Write an Auto-Reply Email: 6 Examples
![Writing Excellent Customer Service Emails](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5j4UU8Xx9mbD91TllTd0CD%2Fac315d4e87c939075df3c8c51b4037f3%2Fvoice-of-the-customer.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=223ef2f69a4b16d6ac1b13bf88cf3043)
Tips & Templates
Writing Excellent Customer Service Emails
![13 Best Practices for Improving Online Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FKBmc1QGt1taa8a6evIDSA%2F6770e4ed536657bc889bf1b7a5c024bf%2Fonline-customer-service.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=25752cc0ec359407eacbd2de2830d81f)
Tips & Templates
13 Best Practices for Improving Online Customer Service
![How to Deal with Difficult Customers](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7wio4dnqPxexmNunrwd7wV%2F77de046c1f8af59ecf99c9e78a57eb33%2Fhow-to-deal-with-difficult-customers.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=abe17d51aeed69b61bbbd51c11f73eed)
Tips & Templates
How to Deal with Difficult Customers
![9 Guiding Principles for Doing Startup Customer Service Well](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5Wdfgmd2chQ7aggdJcVp0t%2F1631df0021c3f6cee9e1c634311bd93c%2Fstartup-customer-service.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=3f4893d77edc0a114deb270f63dc06bd)
Tips & Templates
9 Guiding Principles for Doing Startup Customer Service Well
![Delivering Excellent B2C Customer Service: 7 Best Practices](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2HSvvRvz4rFvTDxi9h0s7B%2F16ddfa56dfb4c10c66bc1e7c8bc1e3fe%2Fretention-marketing-for-ecommerce.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=24375cbac5b3601f9b49afd3a8b2e7a2)
Tips & Templates
Delivering Excellent B2C Customer Service: 7 Best Practices
![What is SaaS Customer Support? Examples and Best Practices](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fjxa5zfMHuyTTFX8kDbpYG%2F706abeff73aad28c6f061ee12d614495%2Fsaas-customer-support.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a63958148f232cdc8821fa722997b3e8)
Tips & Templates
What is SaaS Customer Support? Examples and Best Practices
![5 Steps Support Teams Can Take To Get Product Bugs Fixed](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1miY9fOZxKBbWxlnx6oLCN%2Fca2b36fb2b0ef28b42cf1299d343cde3%2Ffixing-product-bugs.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a4b87dd981383c5bd5fac1e304d1a6ba)
Tips & Templates
5 Steps Support Teams Can Take To Get Product Bugs Fixed
![The Ultimate Guide to Small Business Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7sqhm2EArRKNqBkiey2eSp%2F88e9c7fe04f5985370c374c8d91ff4cc%2Fsmall-business-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=265a1a4703edde71fecf765d3ef1080b)
Tips & Templates
The Ultimate Guide to Small Business Customer Service
![Tips & Templates for Writing Great Knowledge Base Articles](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3dl5IouFesEpa7v4d8e5oe%2F9368d160fcc84ed2609e3d18a03c512a%2Fknowledge-base-article.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=bdb38fb45fa6073dd485836334982315)
Tips & Templates
Tips & Templates for Writing Great Knowledge Base Articles
![18 Customer Service Tips for Financial Services Companies](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F26gDV5o0l2YRxDNHHpBeqf%2F5ec5702d5b221b1738b45d5950a59756%2Ffinancial-services-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a2e89f9e94696db4883fc495439ed65d)
Tips & Templates
18 Customer Service Tips for Financial Services Companies
![Managing Social Media Customer Service: Strategies and Tips](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4WAVLWYWnt90aUylnZZ19e%2F91746836f318be36a2da453cefdefefb%2Fsocial-media-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=6555e99f4337dabf036176ff7b16c0c0)
Tips & Templates
Managing Social Media Customer Service: Strategies and Tips
![9 Customer Service Blogs Every Support Pro Should Follow](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4niczUJxndDPtMEXI8yOKZ%2Fd0383b1ecd489c6bffc9913654345c90%2Fcustomer-service-blogs.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=dbbfcd4408718f09301fd6df27e1c9f7)
Tips & Templates
9 Customer Service Blogs Every Support Pro Should Follow
![13 Tips and Best Practices for Real Estate Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3gwiNnfFueSHUYcp2Tsbhg%2Fe5607747d2425191834facebe6f72048%2Freal-estate-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=407&s=14959a0533797fac299aecf76f8d7d35)
Tips & Templates
13 Tips and Best Practices for Real Estate Customer Service
![11 Tips on Delivering Great Customer Service in Education](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1Ji7p8jtNykhPngOfjRoCF%2Fb2e44aed66e4a4ea5168d77313f28e24%2Fcustomer-service-in-education.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=bd71650b7af43e1f280acb7dda9f20f6)
Tips & Templates
11 Tips on Delivering Great Customer Service in Education
![11 Types of Bad Customer Service (and How To Avoid Them)](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5pssud4sCkYJDU81sOw23X%2F6bfb540f6f7e9ddbfed854bd9ed7b09c%2Fbad-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=4cc96fa65b09630cb9e0edd82be1e131)
Tips & Templates
11 Types of Bad Customer Service (and How To Avoid Them)
![Delivering Great Customer Service in the Healthcare Industry](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7FAYmkJRmbZTF0JuhcpFrH%2F0993eeec9818f50b65e164315dd2e1c5%2Fcustomer-service-in-healthcare.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=407&s=091b42e9395a56eefaae20d28da9273f)
Tips & Templates
Delivering Great Customer Service in the Healthcare Industry
![107 Customer Service Statistics and Facts You Shouldn't Ignore](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F16jbT2llrCofKlH2GXdN7T%2F69baf98988548169906231f8c8e2e244%2Fcustomer-service-statistics.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=282&s=5a20b8223df2451a6f1824b70d71a967)
Tips & Templates
107 Customer Service Statistics and Facts You Shouldn't Ignore
![How to Get Started Delivering Proactive Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1oFU2zcEBRBrbbx6PARn04%2Fcbea432a78b9817055fd8d6f9bff30bd%2Fproactive-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=481&s=a72ef3827c0a7d34279e038d551fe279)
Tips & Templates
How to Get Started Delivering Proactive Customer Service
![101 Inspirational Customer Service Quotes](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7lUFYIwErC8gG0C0eAQHcI%2F721c0af829803ef391d6597bb02ee700%2F101_Inspirational_Customer_Service_Quotes.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=d71c13cfe8d2e9d910966c543c81d001)
Tips & Templates
101 Inspirational Customer Service Quotes
![13 Response Templates for Tricky Customer Service Emails](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1wC5FZHtJor2daLB3CpUoi%2F1d5e59ceac32d8bee413c420caa5e85c%2F13_Response_Templates_for_Tricky_Customer_Service_Emails__2_.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=65651916cab4a3063b6a3d5d63730a17)
Tips & Templates
13 Response Templates for Tricky Customer Service Emails
![5 Simple Knowledge Base SEO Tips Anyone Can Follow](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1hhajEFOkDA4S0MEYNiTpy%2Fe467841ae23b8c2382ee77170531ea0f%2Fseo-knowlege-base.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=7b98990df5a429ee072fc6989ad1dbd8)
Tips & Templates
5 Simple Knowledge Base SEO Tips Anyone Can Follow
![How to Write Support Emails Your Customers Will Love](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F69XhR1CYcPx3JLIOU1Bx7A%2F7de0f95d7c60b4d9c678920e5ed9a898%2Fmlynne_helpscout2_final.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=228bd70cdd8ad810e729442c8b53dda8)
Tips & Templates
How to Write Support Emails Your Customers Will Love
![Customer Support: Definition, Importance, and 8 Essential Tips](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FnmIkoqbgT8AyPn3MDImnG%2F8ba7af11f1bc9bc2bbe13be4d41489b7%2Fcustomer-support-hero.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=07bdce54b5cefa79ff0b534c367141dd)
Tips & Templates
Customer Support: Definition, Importance, and 8 Essential Tips
![Step-By-Step Guide: How to Handle Customer Complaints](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F56UM7BWyXap1JWg8HDXuZl%2F0c5eb6f7e7b4690a87127d3d65ccd083%2Fcustomer-complaints.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=0aaa66946ce5c9158c014a3623ae6041)
Tips & Templates
Step-By-Step Guide: How to Handle Customer Complaints
![10 Ways to Deliver Consistently Great Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F73SYrb9yAHZ95T6ywv8v2h%2Fd8c9c40a3c47085980b9c47cb7f09599%2Fgood-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=7a6e41759077391f8ac2b6fde3251e72)
Tips & Templates
10 Ways to Deliver Consistently Great Customer Service
![10 Unforgettable Customer Service Stories](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2PrfpRcQOHYPRMng1L5B9w%2F112bd811f762ae0493e46e552016e432%2F10-customer-service-stories.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=350&h=198&s=5da8f6bcb2656132cf1107fe84868e2b)
Tips & Templates
10 Unforgettable Customer Service Stories
![12 Customer Service Phrases to Use (+ 8 You Should Avoid)](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FFJ1TXuSrbzkQSraMpVaON%2Fa88e695567520159a5368f0c50ef5556%2F12_Customer_Service_Phrases_to_Use.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=2f4f2481d79888a63ede18e351a09591)
Tips & Templates
12 Customer Service Phrases to Use (+ 8 You Should Avoid)
![9 Knowledge Base Tips for a Better Customer Experience](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FTiy6D51upOJkis8Wm7u8u%2Fc00884c29231ae104da223938c85e42c%2FCreating-a-Knowledge-Base.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=f164c24c527856115d1bded770abef09)
Tips & Templates
9 Knowledge Base Tips for a Better Customer Experience
![18 Knowledge Base Examples That Get It Right](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F44kZoiVscOPFHIvGiS9sHF%2Fa04a1e6db7e7154658228a9a30e96ad5%2Fknowledge-base-examples.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=3dcf0f4385c3d13724a05f6e7513f797)
Tips & Templates
18 Knowledge Base Examples That Get It Right
![21 Key Live Chat Statistics for Customer Service Teams](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5kUPOl0LPvlv7WS1WkZt3J%2F40403d24484a597956b5a2f75c0fbb03%2Flive-chat-statistics.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=ddad9a9a3c6e996da9d89edd6c320b8b)
Tips & Templates
21 Key Live Chat Statistics for Customer Service Teams
![6 Important Live Chat Tips for Email Support Pros](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3AgLv1QY91A1kljAw2JYhm%2F1b277d93192ca82b034162754cf04ca7%2Fadvice-for-chat-support.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=490&s=471cf1f6e39f540b129307d3931a4035)
Tips & Templates
6 Important Live Chat Tips for Email Support Pros
![8 Live Chat Best Practices and Common Mistakes](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FZqSwyeR2pfTQC8sbfEV6E%2F79f561bd4dd8b07a8fe6efc75233445b%2Flive-chat-best-practices.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=9b768cb07bccfeab7c9a38f06dc8166d)
Tips & Templates
8 Live Chat Best Practices and Common Mistakes
![Go-To Scripts for 16 Tricky Customer Service Scenarios](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FvM8hmEYkC3VS7VtT8hVEx%2F13b3f88cf3782d25a33f15b2188464f5%2Fcustomer-service-scenarios.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=34d8641689dbc9082f490fbf882e3866)
Tips & Templates
Go-To Scripts for 16 Tricky Customer Service Scenarios
![7 Shared Mailbox Best Practices You Can Put Into Action](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FlIWm9GzghLkmd443ujpPc%2F1503f0a059e672fc2b0c3576acdbebdc%2Fshared-mailbox-best-practices.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=457&s=9f88bc059dc608ef52c492721bf3ef28)
Tips & Templates
7 Shared Mailbox Best Practices You Can Put Into Action
![27 Funny Customer Service Quotes](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7nte85dtseHCilQpCwbqr1%2F66d6bac455e63e549b6f716174452bc0%2Finspirational-customer-service-quotes.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=2d8a5bcfb28a143e74977f9ac28279ea)
Tips & Templates
27 Funny Customer Service Quotes
![5 Boring Customer Service Stories](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2aqXEVsTGjt7nQJHl7U3kq%2Fe4e36cc9fd9bfbdd0dd8354f42b9c70a%2Fboring-customer-service.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=cbb86014fcbf7589c46f0c9464f53259)
Tips & Templates
5 Boring Customer Service Stories
![21 Key Customer Service Skills (and How to Develop Them)](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F51AsHLEO6YLvN3uIUQt9WN%2Fc3fb27f272af858c59ae726710c3c96d%2Fcustomer-service-skills.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=169463e2137f7e0f1b8ba9787f7ba77f)
Tips & Templates
21 Key Customer Service Skills (and How to Develop Them)
![How To Write a Good Internal Note](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4U9ptPsN03jrzJL7f0NUlI%2F8b9c01f9290e54d63c2bb71b123b2f35%2Fsupport-internal-notes.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=8e12ca6f578768ec7670d15587d690c2)
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How To Write a Good Internal Note
![The Art of Troubleshooting for Customer Support Professionals](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2HWYOi47hAob721muoqz7l%2Fcedad5b5be5dfa6b3ca757cc82b3b81d%2Fart-of-troubleshooting-support.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=e4e6fbb43c0bae179e040151f18e875c)
Tips & Templates
The Art of Troubleshooting for Customer Support Professionals
![Customer Service vs. Customer Support: Explained](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5j2l7Ham01Ay2zsrmFxOre%2Fe23578a995db0cea204eb1a77e028c2c%2Fcustomer-service-vs-customer-support.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=b6ed42a1ec99c32a85b250f772169a3d)
Tips & Templates
Customer Service vs. Customer Support: Explained
![Migrating a Customer Query Between Support Channels](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3295i27lMCs9QqHhPhF70L%2F21dd75d63fc4060575131c5da87bed96%2Fmigrating-customer-query.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=765afe0569c61298e997379fd4675e43)
Tips & Templates
Migrating a Customer Query Between Support Channels
![4 Ways to Determine What Your Customer Really Needs](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4gQt5iffSmq9wGOfn713S1%2F7a349f88e51e62b0d55efa4c80dd46c6%2Fwhat-customers-need.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=ff4666bec88f7e22f9360f98cfb2cf15)
Tips & Templates
4 Ways to Determine What Your Customer Really Needs
![Reduce Your Support Load Through Better Product Writing](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1IuTE8Y3EIUZYwkPC1YgIU%2F5aa896c5fa54d33b3b3f2f1c2db69b54%2Fwebinar-postimage-02.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a52344474139e4d2e288fc5f0eeac65c)
Tips & Templates
Reduce Your Support Load Through Better Product Writing
![Writing Support Emails: A Style Guide](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6zOYEZQtDRKcJFBGOmWPq8%2F75fe81e723289d61d71d15616c631545%2Fwriting-support-emails-hero.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=93a64ef31a124aa5c2920289bfb091a9)
Tips & Templates
Writing Support Emails: A Style Guide
![Inbox Zero: The Fast, Empathetic Way to Get Your Team There](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6MKZKgGOlrujrTYaSzi4k2%2F724997d3d90df368aaab5041c8a097b6%2Finbox-zero-customer-support.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=70af33bbb313e22d0d99488f0afcc499)
Tips & Templates
Inbox Zero: The Fast, Empathetic Way to Get Your Team There
![9 Tips for Delivering Time-Sensitive Customer Service Fast](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4wORuubgWwh56NCH5qMyBK%2Fdc84d692376ee3fe1c16df070c29b424%2Ffast-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a07077a504103b97a5e3dd12f9ff4afd)
Tips & Templates
9 Tips for Delivering Time-Sensitive Customer Service Fast
![8 Tips for How to Approach Cross-Cultural Customer Support](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FxGRrxBe5W8hfChxU360JX%2Fa5d9011c4f22bbc31b9024d295546e37%2Fcross-cultural-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=1016c9d05ef3c90acd61e1284c760a71)
Tips & Templates
8 Tips for How to Approach Cross-Cultural Customer Support
![Why Your Customer Service Sucks](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5ALDjCLb0aFT9yp30Bp8sR%2Fd1ebde93f3098097846de55db32c8519%2F3-live-chat-mistakes.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=59ecd8ea21b3ece36e65b7a03b8bfdfe)
Tips & Templates
Why Your Customer Service Sucks
![The Future of Customer Service: 10 Trends to Watch](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F25kjPL5SpwoGdDWlCKv6M9%2F6637971befa7cb25b9be3895b342c479%2Ffuture-of-customer-support.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=1af7eaa8eead4c405c1cc74411f283fe)
Tips & Templates
The Future of Customer Service: 10 Trends to Watch
![How to Master Difficult Customer Service Conversations](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FFA2ve7IkUq1ke2zt0LIIO%2F1392bd8829d4b472ec44af312b47a14b%2Fdifficult-conversations.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=adae7c17b2163d089cf7d99344fdc97b)
Tips & Templates
How to Master Difficult Customer Service Conversations
![How to Break Up With Abusive Customers](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F55Eno8hBOZNG00e3jGAtN9%2F10775c084832f4ee30fce589791b5532%2Fabusive-customers.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=ceed45ee3d34e331319189ceb1042df4)
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How to Break Up With Abusive Customers
![9 Customer Champions Who Received Great Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2ghfVwSN7KcZIoBwwerjbj%2Fe1ea177136a0545cce7c918da6dac10b%2F9-great-customer-service-stories.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=68bf3ddcb27d91545b1f162d9e21ebb0)
Tips & Templates
9 Customer Champions Who Received Great Customer Service
![Taking the Right Tone With Customers](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3Ml5KNmTOfyu5JSJzF0aU7%2Fa12abf180c0d4eeb35be003fcf6e188d%2Ftalking-to-customers-tone.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=162d8e5b8a4d839dd97c2ff19ac5cef2)
Tips & Templates
Taking the Right Tone With Customers
![How 3 Nonprofits Approach Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5Qb19FNvahoqctg5w691IV%2Faa078fadfa3525bb5eb1d4b975d78581%2Fnonprofit-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=14298c2a9a0b53112b75256a5051e4d1)
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How 3 Nonprofits Approach Customer Service
![9 Tips to Improve Your Customer Support Game](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6CiFzNbSN9vfr8eHV3Vrqr%2F1f1549556f4d308899b45be52bec9b00%2F9-customer-support-tips.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=abc154b30c911f6c90f3bbb5b02e0a8f)
Tips & Templates
9 Tips to Improve Your Customer Support Game
![6 Tips for Delivering Effective International Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4qXc7mOlZkvgfiPk6wa1ja%2F54ea9ee3858bff24a5ff55b9e89b4728%2Finternational-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=8a32126cb06ab4eb19fd836523652982)
Tips & Templates
6 Tips for Delivering Effective International Customer Service
![These 13 Stories of Remarkable Customer Service Will Put a Smile on Your Face](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F79pFOYpReg1GjJRherKGVN%2Fc956e7f55c1d5fcd0154fa9b70a79a6a%2Fremarkable-customer-service.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=7b1b039d9ef6b75a505a4a0c14993f81)
Tips & Templates
These 13 Stories of Remarkable Customer Service Will Put a Smile on Your Face
![16 Customer Service Tips to Never Forget](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F3e7bJNPdgNusuFQQSsxhLC%2F0dba72b70f3d64f5835fbc008b9c853a%2Fcustomer-service-tips.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=940682d51298668450778c466578c2b6)
Tips & Templates
16 Customer Service Tips to Never Forget
![Boost Customer Happiness with Exclamations and Emoticons](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1Z0DfpvSlsPFRiQTOMsJSK%2F3f5965aea544158243fde716722cf2bd%2Fexclamations-and-emoticons.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=51cec7177d1c03d38305132272c65c6c)
Tips & Templates
Boost Customer Happiness with Exclamations and Emoticons
![The 27 Best Customer Service Books](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FuYhL7xn7GE9wJquDGO0mP%2F63e7ca8f5cce0af10644e66d34ae2f8b%2Fcustomer-service-books.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=637b50a1eded1a1187602cc8807836c6)
Tips & Templates
The 27 Best Customer Service Books
![Track Requests to Keep Customers Coming Back](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4s158bG1z43N81DKIdE8jF%2F7756943e2e4b07d1e9c2e4c1b886cf9a%2Ftrack-customer-requests.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=565a6083109956b95b1ac6ea422b1cb8)
Tips & Templates
Track Requests to Keep Customers Coming Back
![7 Tips on How to Say No to Customers](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FFXqxzbFIQlzIcmtDKS41w%2Fa1d49514eab4ee2a5c8841ac5f589578%2Fhow-to-say-no.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=47a8b4616d04c6790dcdca6a0ae35979)
Tips & Templates
7 Tips on How to Say No to Customers
![Why a Visual Really is Worth 1,000 Words](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6GZZaLbzK2MUqUmGZKeE05%2Fa020139c9d154a3a849e2b67553ec86c%2Fvisual-communication.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=a86b7354f389de96d63feeea3e6e4694)
Tips & Templates
Why a Visual Really is Worth 1,000 Words
![Giving Great GIFs for Better Support](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2TAlokQdfK06IGprA7oSLS%2F2074f98eaecde2a93f07c0180544d738%2Fusing-gifs-support.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=176fe897a81e7a5f712a527fb61749f4)
Tips & Templates
Giving Great GIFs for Better Support
![Easy Reading Is Damn Hard Writing](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4lDmtToJsQyBHeMHvi2Q42%2F022078c9d5b9a9fefadcac5f6f8f570e%2Fdamn-hard-writing.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=42ae98bc12d41ce0fd3970fea014544a)
Tips & Templates
Easy Reading Is Damn Hard Writing
![How to Be a Good Customer](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FMHy6014nC5U9ev5Rmk2mq%2F6de1a6706fe2e1f111b6e06604ba1799%2Fgood-customer.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=4f6190b762df2bda531db7d793abf492)
Tips & Templates
How to Be a Good Customer
![The Customer Always Remembers](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FKi2onaHOhU3YX4d1GESZm%2F38ec107f85b338c6128ded72ef20dffa%2Fcustomer-always-remembers.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=1e041e47f580e04bce81a228839d912e)
Tips & Templates
The Customer Always Remembers
![How Better Customer Service Attracts and Retains Better Clients](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1nCq8Ixtw1cyhF7zrhzxbI%2F2c68c5acaa5370f07aef35b0bb810111%2Fclient-care.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=d8d00c5b1b5f930db44a3cfcf5e30c49)
Tips & Templates
How Better Customer Service Attracts and Retains Better Clients
![Tone and Language Are Building Blocks to Customer Expectations](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FsH2ZejwDfQ1Ieu3QEyoNq%2F4204bda333f0c7b81e57993cb61dcaa6%2Ftone-and-language.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=f3705901e2855e7487954a58de49dd4e)
Tips & Templates
Tone and Language Are Building Blocks to Customer Expectations
![100+ Famous Business Quotes About Customer Service](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6lTYHQp0eWA5B0Sz4ayHGL%2F4e73d428872f1dc59cad225bb04c3478%2Finspirational-customer-service-quotes.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=456&s=6d0cfb65dce998780d80a9f75c638a07)
Tips & Templates
100+ Famous Business Quotes About Customer Service
![Don’t Let Tone Ruin Your Support Interactions](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5VkPibzR3tio2vLLv5ItZ5%2Fe562f02c6b11551125ac69f022022ff4%2Fcustomer-support-tone.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=1acfe8612fa5fd795dc932787414892e)
Tips & Templates
Don’t Let Tone Ruin Your Support Interactions
![Customers Are Tired of Insincere Support](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2zQDwsn0t15VOUOrqu9LiI%2F5f330e7dc23e0e7bc468b79f0accaa5f%2Finsincere-support.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=962ed6accd35f3514d15949e8018ad62)
Tips & Templates
Customers Are Tired of Insincere Support
![Customer Support is More Than Saying I'm Sorry](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4l5YlYMl5qrSY2Xw4PO37k%2Fe92578a85b26dd24ce6d0cd5d8c65bb1%2Fmore-than-sorry.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=09228a338c642918e8a6ac6b387de596)
Tips & Templates
Customer Support is More Than Saying I'm Sorry
![Support Teams: Stop Being Distracted by Faster Response Times](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7BTcCZ6vc6qQVaxhABbSG1%2Fc56eadb47a170785565f3240368cba62%2Fspeed-kills.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=46d8e9f32fcd8de2229d237d9898d01f)
Tips & Templates
Support Teams: Stop Being Distracted by Faster Response Times
![Using the Customer Service Tone](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7Lbp7tNdkYeCxFD6NtG41C%2F7a7877d4cff0b02ddd4ca272d52ae5bb%2Fcustomer-service-tone.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=562&h=315&s=cdaf73b059e01797b53a99b4cf199cdb)
Tips & Templates