Help Scout for Property Management

Build better relationships with owners and tenants

Help Scout is a shared email inbox full of powerful tools that make it easier for property managers to deliver fast, accurate replies to owners and tenants.

Image of Help Scout's core products, Inbox, Docs, and Beacon.

Top property management companies trust Help Scout

Better email management = better property management

Poor communication is the number one cause of tenant turnover. Help Scout makes it easy to stay organized and answer more emails in less time. 

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

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Help Center

Help your customers help themselves

CustomerSupport-Bento-HelpCenter
Messaging

Offer real-time support with real humans

CustomerSupport-Bento-Embed

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

Explore all plans

Resources from our award-winning blog

Property management and real estate companies that use Help Scout have happier teams and clients. Learn how with thought leadership from our blog.

13 Tips and Best Practices for Real Estate Customer Service
Customer Service
13 Tips and Best Practices for Real Estate Customer Service
Help Desk Software: What To Look For and Must-Have Features
Customer Service
Help Desk Software: What To Look For and Must-Have Features
Quick Start Guide to Creating a Knowledge Base in 6 Steps
Customer Service
Quick Start Guide to Creating a Knowledge Base in 6 Steps
Distribution List vs. Shared Mailbox vs. Shared Inbox: Which Is Best?
Customer Service
Distribution List vs. Shared Mailbox vs. Shared Inbox: Which Is Best?

Get Started

Learn the platform in less than an hour.
Become a power user in less than a day.