Customer Service
Inbox
Give the right response right away
Help Scout for Property Management
Build better relationships with owners and tenants
Help Scout is a shared email inbox full of powerful tools that make it easier for property managers to deliver fast, accurate replies to owners and tenants.
Top property management companies trust Help Scout
Better email management = better property management
Poor communication is the number one cause of tenant turnover. Help Scout makes it easy to stay organized and answer more emails in less time.
Deliver fast, personalized service
Help Scout users are able to respond to 52.6% more emails in their first year, while delivering more accurate, higher quality answers.
Work smarter, not harder
Utilize Help Scout’s productivity features to prioritize emails and automate tasks, ensuring every minute of your day counts.
Respond to tenants on the go
Stay connected to your team and answer tenant inquiries anytime, anywhere, using Help Scout’s Android and iOS apps.
The platform that’s
powerful not perplexing
AI
Use AI to improve your replies, summarize all your convos, and streamline everything you do.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
All-in-one meets affordable
Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.
Explore all plansStandard
$22
per userUsers are members of your team in Help Scout per month
All the basics to get started with multi-channel support
Plus
$44
per userUsers are members of your team in Help Scout per month
Advanced collaboration and organization for growing teams
Pro
$65
per userUsers are members of your team in Help Scout per month
Security, scale, and hands-on service for large teams
Resources from our award-winning blog
Property management and real estate companies that use Help Scout have happier teams and clients. Learn how with thought leadership from our blog.
