Come one, come all

Juggling email, live chat, and social? Bring all your customer conversations under one tent in the Help Scout inbox. Stellar support across every platform is our type of main attraction.

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Switch context, not tabs

No matter where customers are reaching out from—email, chat, Instagram, Facebook—you can answer them all in Help Scout's shared inbox.

Unleash your team’s potential

Speed up manual work with automations, collaborate with teammates, and organize incoming requests with the features your team needs to serve customers.

Measure performance like a pro

Built-in reporting looks at every channel to track volume, customer happiness, response times, and more.

Step into a world of consolidation

Marvelous results from teams like yours

Litmus Boosts Customer Retention Rate by 26% with Help Scout
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Litmus Boosts Customer Retention Rate by 26% with Help Scout
How Brain.fm Achieved a 95% CSAT Score With Help Scout
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How Brain.fm Achieved a 95% CSAT Score With Help Scout
How George Washington University Handled a 22% Increase in Email Traffic
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How George Washington University Handled a 22% Increase in Email Traffic

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Become a power user in less than a day.

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We’d love to show you the magic of Help Scout.