Integrate Jetson with Help Scout
Turn Help Scout conversations into prioritized, actionable work for product and engineering.
Jetson helps SaaS teams turn their Help Scout inbox into an automated product management workflow.
Support conversations are full of real product feedback, but most teams don’t have the time or process to consistently turn that feedback into action. Bugs and feature requests get skimmed, summarized by hand, or lost as support volume grows.
Jetson reads your Help Scout conversations, identifies bugs and feature requests, and automatically prioritizes them based on real customer reports. It then turns that feedback into structured, engineering-ready work: creating detailed bug reports and feature requests directly in GitHub with full context from the original conversation.
Jetson is built for B2B SaaS teams using Help Scout and GitHub who want a clean, low-friction handoff between support, product, and engineering - without adding more manual triage, meetings, or process.
With Help Scout + Jeston you can automate:
grouping of related or duplicate conversations together
prioritization of issues based on real customer reports and frequency
creation of structured, engineering-ready bug reports and feature requests
creation of GitHub issues with a single click
Not using Jetson yet? Learn more at about the Help Scout connector here.
Need help? Please send your questions to Jetson by emailing hello@jetson.help
