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Posts by Help Scout

Delight more customers with Help Scout — the all-in-one customer support platform for growing businesses. Simple-yet-powerful features allow you to handle incoming requests, seamlessly integrate with Shopify, give answers in an instant, and send messages beyond the inbox. Founded in 2011 and remote since day one, Help Scout employs over 140 folks in more than 115 cities across the globe.

Check out our new AI features and explore the platform for yourself with a free trial or live demo. Not ready for a trial? Follow us on LinkedIn to see what we’re up to!

Posts by Help Scout

Help Scout is Now Available in AWS Marketplace
Product
Help Scout is Now Available in AWS Marketplace
Help Scout Announces Partnership with TD SYNNEX
Product
Help Scout Announces Partnership with TD SYNNEX
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Product
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Product
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Deliver a Seamless Support Experience with Messenger in Help Scout
Product
Deliver a Seamless Support Experience with Messenger in Help Scout
4 Message Styles and How to Use Them
Product
4 Message Styles and How to Use Them
Microsurveys: The Quick Way to Capture Customer Feedback
Product
Microsurveys: The Quick Way to Capture Customer Feedback
Quarterly Release Notes, October 2022: Light Users, Microsurveys, and More
Product
Quarterly Release Notes, October 2022: Light Users, Microsurveys, and More
The Beginner’s Guide to Help Scout
Customer Service
The Beginner’s Guide to Help Scout
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Live Event
Help Scout's 2025 Fall Seasonal Release
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Help Scout's 2025 Fall Seasonal Release
Help Scout Using Help Scout: Reports
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Help Scout Using Help Scout: Reports
Listen First, Design Later
Product
Listen First, Design Later
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Growth & Culture

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How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
Experimenting With AI: Are Vibes All You Need?
Growth & Culture
Experimenting With AI: Are Vibes All You Need?
Applying for a Job? Be Intelligent, Not Artificial
Growth & Culture
Applying for a Job? Be Intelligent, Not Artificial
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Customer Service

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Designing a Great Contact Us Page: 20 Inspiring Examples
Customer Service
Designing a Great Contact Us Page: 20 Inspiring Examples
7 Ways To Improve Your Customer Service Response Times
Customer Service
7 Ways To Improve Your Customer Service Response Times
The 8 Best 100% Free Zendesk Alternatives in 2025
Customer Service
The 8 Best 100% Free Zendesk Alternatives in 2025
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