Photo: Help Scout

Blog Author

Posts by Help Scout

Delight more customers with Help Scout — the all-in-one customer support platform for growing businesses. Simple-yet-powerful features allow you to handle incoming requests, seamlessly integrate with Shopify, give answers in an instant, and send messages beyond the inbox. Founded in 2011 and remote since day one, Help Scout employs over 140 folks in more than 115 cities across the globe.

Check out our new AI features and explore the platform for yourself with a free trial or live demo. Not ready for a trial? Follow us on LinkedIn to see what we’re up to!

Posts by Help Scout

Help Scout is Now Available in AWS Marketplace
Inside Help Scout
Help Scout is Now Available in AWS Marketplace
Help Scout Announces Partnership with TD SYNNEX
Inside Help Scout
Help Scout Announces Partnership with TD SYNNEX
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Inside Help Scout
Help Scout’s Shopify Integration: More Functionality At Your Fingertips
Help Scout’s AI Is at Your Service
Inside Help Scout
Help Scout’s AI Is at Your Service
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Inside Help Scout
Quarterly Release Notes, April 2023: Messenger App, Restricted Docs, and More
Deliver a Seamless Support Experience with Messenger in Help Scout
Inside Help Scout
Deliver a Seamless Support Experience with Messenger in Help Scout
4 Message Styles and How to Use Them
Inside Help Scout
4 Message Styles and How to Use Them
Microsurveys: The Quick Way to Capture Customer Feedback
Inside Help Scout
Microsurveys: The Quick Way to Capture Customer Feedback
Quarterly Release Notes, October 2022: Light Users, Microsurveys, and More
Inside Help Scout
Quarterly Release Notes, October 2022: Light Users, Microsurveys, and More
Show 17 more posts

The Supportive Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Growth & Culture

View All Posts
Applying for a Job? Be Intelligent, Not Artificial
Hiring & Culture
Applying for a Job? Be Intelligent, Not Artificial
Our Latest Experiment: Delight Labs
Growth & Culture
Our Latest Experiment: Delight Labs
Hey Marketers, It’s Time to Log In
Revenue Growth
Hey Marketers, It’s Time to Log In
View All Posts

Inside Help Scout

View All Posts
Listen First, Design Later
Behind the Scenes
Listen First, Design Later
Building Connections at Help Scout’s Rome Retreat
Behind the Scenes
Building Connections at Help Scout’s Rome Retreat
Help Scout Using Help Scout: The Marketing Edition
Product Tutorials
Help Scout Using Help Scout: The Marketing Edition
View All Posts

Customer Service

View All Posts
Help Scout vs. Zendesk: A Deep-Dive Comparison
Software & Systems
Help Scout vs. Zendesk: A Deep-Dive Comparison
Reframing AI Chatbots as Self-Service Tools
Articles
Reframing AI Chatbots as Self-Service Tools
16 Ecommerce Knowledge Bases That Go Beyond the FAQ
Software & Systems
16 Ecommerce Knowledge Bases That Go Beyond the FAQ
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes