Photo: Jake Bartlett

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Jake Bartlett

Jake Bartlett is a writer for tech companies and customer-centric businesses. He has 13 years of experience working in customer support and success, across various roles. You can find out more about Jake on his website.

Posts by Jake

Improve Experience with Customer Service Automation
Customer Service
Improve Experience with Customer Service Automation
Making Things Right: Examples of Customer Service Recovery
Customer Service
Making Things Right: Examples of Customer Service Recovery

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