Photo: Matt Plays

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Matt Plays

Matt Plays is the Creative Director at Help Scout. He’s a New England-based designer with a thing for skateboarding, rock climbing, and chicken parm’.

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Building Connections at Help Scout’s Rome Retreat
Behind the Scenes
Building Connections at Help Scout’s Rome Retreat
Help Scout Using Help Scout: The Marketing Edition
Product Tutorials
Help Scout Using Help Scout: The Marketing Edition
Support Team Mailbag: Reducing Turnaround Time
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Growth & Culture

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Hey Marketers, It’s Time to Log In
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Hey Marketers, It’s Time to Log In
Customer-First Teams Thrive in Uncertain Times
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The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
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Customer Service

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Air Canada’s Chatbot Walked So Cursor’s Chatbot Could Ruin
The Supportive Podcast Wraps-Up Season 1
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The Supportive Podcast Wraps-Up Season 1
Live Event
Conversation Corner Live: Teacher Appreciation
Leading Service
Conversation Corner Live: Teacher Appreciation
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