Rolling Out Weekend Support
Use these indicators and tips to help you understand when you might want to extend to 7-day support coverage and how to roll it out effectively.
Read moreNykki is a customer-focused leader with ten years of experience in tech startups, currently serving as Head of SMB Customer Success at Qwilr. She’s also a consultant offering career coaching and strategic support for growing businesses. Learn more and connect at www.nykkiyeager.com.
Fresh perspective, hot takes, and practical advice on building better customer experiences and company culture.