Customer Service
Posts by Paul
Customer Service
The Importance of Finishing What You Start
Growth & Culture
How Bias Can Sabotage the Workplace
Growth & Culture
5 Perspectives on Diversity in the Workplace
Growth & Culture
What We Learned Telling Customers’ Stories
Customer Service
7 Ways to Nurture Creativity
Customer Service
The Hidden Beauty of Constraints
Customer Service
How Practicing Mindfulness Can Lead to Better Decision Making
Growth & Culture
8 Powerful Ideas on Hiring for Talent and Culture-Fit
Show 10 more posts
The Supportive Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes