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Rick Denton

Rick Denton believes the best meals are served outside and require a passport. With EX4CX, Execution for Customer Experience, Rick helps companies start listening to their customers and create great experiences for every customer, every time.

Posts by Rick

7 Key Customer Experience Metrics, From Basic to Advanced
Customer Service
7 Key Customer Experience Metrics, From Basic to Advanced
Customer Experience vs. Customer Success: Explained
Customer Service
Customer Experience vs. Customer Success: Explained
4 Simple Tips for Crafting an Ideal B2B Customer Experience
Customer Service
4 Simple Tips for Crafting an Ideal B2B Customer Experience
6 Customer Experience Books Every Founder Should Read
Customer Service
6 Customer Experience Books Every Founder Should Read
CX Fitness: Conducting a Customer Experience Analysis
Customer Service
CX Fitness: Conducting a Customer Experience Analysis
Creating a Customer Experience Team: 4 Questions to Ask
Customer Service
Creating a Customer Experience Team: 4 Questions to Ask
How to Get Started Delivering Proactive Customer Service
Customer Service
How to Get Started Delivering Proactive Customer Service
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