Customer Service
Blog Author
Sarah Chambers
Sarah is a customer service consultant and the founder of Supported Content. When she’s not arguing about customer service, she’s usually outdoors rock climbing or snowboarding. Follow her on Twitter to keep up with her adventures.
Posts by Sarah
Growth & Culture
6 Customer Centricity Examples To Use In Your Business
Growth & Culture
7 Foundational Customer Experience Best Practices
Growth & Culture
Customer Perception and How to Manage It Effectively
Growth & Culture
How to Improve Customer Loyalty With Customer Effort Score
Growth & Culture
A Founder’s Guide to Building a Customer-Focused Company
Customer Service
5 Ways to Automate Support Without Degrading Service
Customer Service
9 Example Customer Service Goals for Your 2025 Strategy
Growth & Culture
4 Meaningful Customer Satisfaction Metrics, Compared
Show 8 more posts
The Supportive Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes