Self-service
Like what you saw? You can build one too.
Help Scout is the support platform behind thousands of knowledge bases like the one you just used. Create yours free.
Powering support for 12,000+ companies
Help customers help themselves with a Docs knowledge base
Drop email volume by 30%
Bogged down with FAQs in your inbox? Docs can answer them before they ever arrive.
Include articles, videos, & more
No matter what type of help content you create, Docs keeps it organized and searchable.
Customize in minutes, go live today
Create a beautiful, branded help center without touching a line of code.
Instant answers, wherever customers are
Extend your knowledge base with an AI-powered agent that can answer questions from any page on your website or in-app.
That's just the beginning
Help Scout is a complete customer support platform where your team can collaborate on every conversation in one place.
Shared inbox
Work together with all the context you need to help customers faster.
AI automation
Grow your team’s capacity with AI that helps from day one.
Insights & analytics
Tap into signals you can act on before they become issues.
