Self-service

Like what you saw? You can build one too.

Help Scout is the support platform behind thousands of knowledge bases like the one you just used. Create yours free.

Docs Refer Hero

Help customers help themselves with a Docs knowledge base

Answer FAQs with ease

Build a beautiful and branded knowledge base in minutes, with no code required.

Reduce email volume

Offer a self-service help center and drop email volume by 30%.

Provide instant answers, 24/7

Answer questions any time with help from your always-on support center.

Pardon the introduction

Hi, we’re Help Scout. We’re on a mission to empower businesses to delight more customers. Feel free to browse around and make yourself comfortable.

Explore our product

Discover our simple-yet-powerful tools

about - explore product

Learn from our experts

Inspiring content from top customer champions

about -  learn from experts

Hear our story

Everything you need to know about us

about - meet team

Start for Free

Learn the platform in less than an hour.
Become a power user in less than a day.