Integrate Mailchimp with Help Scout

Perform Mailchimp campaign actions directly from your Help Scout conversations

Mailchimp is an email marketing service used by companies large and small all over the world.

By integrating Mailchimp with Help Scout, you’ll get data from the customer’s Mailchimp profile right into the Help Scout Customer sidebar. You can see what lists they are subscribed to, add them to or unsubscribe them from a list, and open their Mailchimp profile in a click.

Note: When you unsubscribe a customer from a mailing list, it works as if the customer has unsubscribed themselves

Help Scout - Mailchimp integration
Example of the app in action

Feature List

  • Access Mailchimp customer profiles and subscriptions from Help Scout
  • See the Mailchimp lists your customer is subscribed to and when they joined
  • Open your customer's Mailchimp profile from Help Scout in a single click

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