![](https://hs-marketing.imgix.net/images/pages/help-desk-integration/integrations--hero--cards.png?ixlib=gatsbyHook-2.1.3&fit=min&auto=format%2Ccompress&placeholder=dominantColor&w=572&h=224)
![Olark](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5z6N1o31tAGmZJ05O6UlEq%2Fb13b978c668f0347b1f6202b54bba072%2Folark.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=130&h=130&s=9151c2c729bff92cd13fd072ed2fbd10)
Integrate Olark with Help Scout
Automatically deliver chat transcripts to conversations in Help Scout
The Olark + Help Scout integration auto-delivers chat transcripts to Help Scout, and assigns the status of your choosing.
Help Scout pulls customer profile information (like IP address, location and browser/OS) into a separate note in your mailbox, and the conversation will be marked as a chat for future reference — ensuring no piece of conversation slips from your notes.
![Olark - Example of a Help Scout conversation with Olark integration](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FEDgJccnf0V1a2a4qYJvz4%2F1e72e5c2086f51359560f967b561589d%2Folark.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=1000&h=586&s=de93c4e75fbe45a91f1d4f3e537f650c)
Add Olark to Help Scout for:
Powerful reports and actionable insights about your conversations
A complete look at customer conversations