Reference sales data and respond to customer inquiries from one platform
Pipedrive is a CRM and pipeline management tool. Integrating Pipedrive makes it easier to send better, more informed responses to your customers.
With a Pipedrive integration, your support team is equipped with full context on each customer they are responding to, including background on the individual customer relationship, and sensitivities to your sales team and sales process. You can monitor the activities planned to help close deals, straight from Help Scout.