Great support goes wherever you do
Stay connected to customers, collaborate with your team, and manage conversations from anywhere with Help Scout's free mobile app for iOS and Android.
Pick up right where you left off.
Whether you're between meetings or stepping away for the afternoon, you can get up to speed and respond to customers without missing a beat.
Get up to speed in seconds
Search past conversations and access customer profiles for the context you need to understand the request at hand.
Everything you need to hit send
Compose responses, attach files, and use saved replies to answer common questions faster, with room to personalize every message.
Reply now or schedule for later
Respond immediately when something needs attention, or schedule a reply for a better time. Snooze conversations you want to revisit later.
Keep teamwork moving.
Handle quick questions and coordinate next steps without running back to your desk.
Loop in the right people
Leave internal notes and @mention teammates to ask questions, share updates, or provide context directly in the conversation.
Hand off without holding things up
Assign conversations, move them between Inboxes, or forward them to the right person so customers aren't left waiting on you.
Make a little time go a long way.
Whether you have two minutes or twenty, you can make meaningful progress on your Inbox.
Stay in the know
Get notified about important conversation activity, search past conversations, and switch between Inboxes and Views to stay informed about what's happening.
Tidy up your Inbox in a few taps
Update statuses, add tags, and edit custom fields on individual conversations or in bulk, without having to work through each one separately.
Skip the repetitive steps
Run your team's existing manual workflows to handle routine tasks like assigning conversations, applying tags, and updating statuses, all in one action.
Take great support with you
Get the Help Scout mobile app for free on iOS and Android.
