Keep your customers informed and engaged
Get customers unstuck
Nudge customers in the right direction during onboarding and other critical moments.
Spread the word
Banners and alerts give you a channel beyond email for announcements.
Know where you stand
Measure NPS and sentiment so you can prove support’s impact and gather feedback.
Grab attention with unlimited messages
From onboarding, to promos, to surveys, and beyond, engage more customers in-app or on your website with 5 types of messages.
Reach your niche
Target specific customers based on events like URL, time on page, number of visits, and more.
See what’s resonating
Track performance including views, clicks, and survey results.
Help Scout has made it easier for us to work efficiently and thoughtfully...we can focus on what really matters — helping each other and creating a better experience for our customers.
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
