Resources for Healthcare

Make access to care fast and simple

Learn how to use Help Scout's shared Inbox to stay in sync across all communications with patients and clients.

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Help Scout at a glance

Help Scout in 3 Minutes

Get a quick orientation on the top ways healthcare orgs speed up communications with Help Scout.

The 5 Best HIPAA-Compliant Live Chat Messaging Apps
The 7 Best HIPAA-Compliant Ticketing Systems in 2025

Find all the info you need to choose the healthcare ticketing system that will fit your organization the best.

Top support guides for healthcare

Learn how healthcare orgs overcome email overload with shared inbox tools like Help Scout.

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Help Scout for Healthcare

Whether you're managing IT issues, patient inquiries, or coordinating staff support, learn how your team can keep it all running smoothly in one shared space.

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How mTuitive Helps People Get Better, Faster

Get an inside look at one healthcare org's approach to managing requests from hundreds of clients efficiently with Help Scout.

The 5 Best HIPAA-Compliant Live Chat Messaging Apps
The 7 Best HIPAA-Compliant Ticketing Systems in 2025

Find all the info you need to choose the healthcare ticketing system that will fit your organization the best.

All your healthcare support questions, answered

From HIPAA compliance to software comparisons, get the info you need to simplify your search.

HIPAA Compliant Ticketing Systems
Help Scout and HIPAA

Take a look at Help Scout's approach to processing, maintaining, and storing protected health information to simplify HIPAA compliance for your organization.

Help Scout for Healthcare

Gmail and Outlook work for individual email, but not for managing communications for a healthcare practice. With Help Scout, your entire team can manage incoming patient and client communication from the same place.

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The 9 Best Healthcare Customer Service Software in 2025

Comparing customer service software for your healthcare org? This guide will tell you everything you need to know.

Help Scout has allowed our support team to better visualize and address problems...This leads to greater collaboration and knowledge sharing, which makes for better support being offered to our users.

Peter O'Toole
Peter O'Toole

President & Chief Software Architect

Read the story

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