The most intuitive customer support platform
Help Scout brings context, collaboration, and AI inside the flow of support, so your team can make fast, exceptional service the standard.
The human touch at superhuman speeds
Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster.
Clarity where it counts
Insights live alongside every conversation, so you can make the right call in real time.
Built for real teamwork
Teams on Help Scout respond to 56% more messages in their first year.
AI that multiplies your team
Take on more volume with AI agents that resolve 73% of interactions on average.
Every conversation, all in one place
Email inboxes are crowded with messages from colleagues, newsletters, and spam. The problem only grows when important requests are spread across multiple inboxes.
Help Scout brings all of your organization's shared email accounts into a single tool where every message is accounted for.
Help that is always just one click away
Handle everyday requests automatically so your team spends less time on repetitive questions and more time where they’re needed most.
Your knowledge base, web sources, and custom instructions guide every reply, so customers get accurate, on-brand responses.
Connect support to the entire business
Help Scout integrates with the tools your business already runs on. With 100+ integrations and well documented APIs, you can build the support workflows that fit your operations (with or without IT help).
See it action. Book a demo.
Our sales team offers one-on-one product demos for companies and organizations with more than 10 employees.
