Photo: Jack Nagel

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Jack Nagel

Jack Nagel is a former Growth Marketer at Help Scout. Connect with him on LinkedIn.

Posts by Jack

How Brain.fm Achieved a 95% CSAT Score With Help Scout
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How Brain.fm Achieved a 95% CSAT Score With Help Scout
Customer Story: Upstream Tech
Product
Customer Story: Upstream Tech
Customer Story: GrowSurf
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Customer Story: GrowSurf
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Customer Service

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How To Collect and Act on Customer Service Feedback
Customer Service
How To Collect and Act on Customer Service Feedback
 It’s Not You, It’s Your Inbox: When to Leave Gmail and Outlook Behind
Customer Service
It’s Not You, It’s Your Inbox: When to Leave Gmail and Outlook Behind
The 9 Best Zoho Desk Alternatives in 2025
Customer Service
The 9 Best Zoho Desk Alternatives in 2025
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06:04
Help Scout's 2025 Fall Seasonal Release
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Help Scout's 2025 Fall Seasonal Release
Help Scout Using Help Scout: Reports
Product
Help Scout Using Help Scout: Reports
Listen First, Design Later
Product
Listen First, Design Later
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Growth & Culture

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Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
Help Scout Unscripted: TV Shows
Growth & Culture
Help Scout Unscripted: TV Shows
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
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