Photo: Sarah-Mei Estrada

Blog Author

Sarah-Mei Estrada

Sarah-Mei is a Senior Technical Support Specialist at Help Scout, where we’re focused on providing people-first support to all of our customers. You can connect with her on LinkedIn.

Posts by Sarah-Mei

Support Team Mailbag: Reducing Turnaround Time
Product
Support Team Mailbag: Reducing Turnaround Time
Support Team Mailbag: Managing the Queue
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Support Team Mailbag: Managing the Queue
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