Is Google's LaMDA sentient, and if so would it like a job?
This post is part of The Supportive, Mathew Patterson’s column for customer service professionals. Learn what The Supportive is, or browse through all of the posts from this series.
A Google engineer has been put on leave, ostensibly for breaching confidentiality policies. He claims to have worked with a sentient AI though professionals in the field are dubious. Whether or not this bot has truly experienced feelings (spoiler: nope) it does raise some interesting questions.
For more on the LaMDA story
Google engineer put on leave after saying AI chatbot has become sentient in The Guardian
LaMDA: our breakthrough conversation technology from Google
Is LaMDA Sentient? — an Interview between Blake Lemoine and LaMDA
Interview with a squirrel from AI Weirdness
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Mathew Patterson
After running a support team for years, Mat joined Help Scout, where he helps people deliver better online customer support. Subscribe to The Supportive Newsletter or find him on LinkedIn.
