See Help Scout in action
Mailboxes with a personal touch
Create and share knowledge
Way more than live chat
Real-time data at your fingertips
Connect your favorite tools
Designed to grow with teams of 25+
Culture, learnings, and product updates
See how other teams use Help Scout
Help Scout tips, best practices, and Q&A
How-to articles about using Help Scout
Learn how to create exceptional customer experiences
Customer service insights, organized by theme
Deep dives spanning the customer lifecycle
Live and recorded sessions with industry experts
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Smart, actionable customer service ideas, delivered weekly.
Sarah Chambers•8 min read
Mathew Patterson•5 min read
Mercer Smith Looper•11 min read
Nykki Yeager•10 min read
Sarah Chambers•12 min read
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How to make the most of your support tool
Support pros share their experiences working in customer service
A monthly video series for customer support pros
powered by Support Driven
Customer service tips, trends, and insights, organized by theme. Just hit play.
July 11-12, 2019
Share how we’re solving problems and moving the customer support industry, and our careers, forward
August 20-22, 2019, Orlando, Florida
Immerse yourself in a firsthand exploration of the Disney approach to leadership, employee engagement and service.
November 11, 2019, Sydney, Australia
A day full of of customer experience education, community, actionable advice and social time.
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