Photo: Elizabeth Wellington

Blog Author

Elizabeth Wellington

Liz writes about business, creativity and making meaningful work. Say hello on Twitter or through her website.

Posts by Elizabeth

8 Companies with Exceptional Customer Service + Helpful Tips
Customer Service
8 Companies with Exceptional Customer Service + Helpful Tips
How to Create an Inspiring Customer Service Philosophy
Customer Service
How to Create an Inspiring Customer Service Philosophy
Guide to Customer Relations: Definition, Benefits, and Tips
Growth & Culture
Guide to Customer Relations: Definition, Benefits, and Tips
Customer Appreciation Ideas: 17 Ways to Thank Customers
Growth & Culture
Customer Appreciation Ideas: 17 Ways to Thank Customers
How to Write a Value Proposition (+ 6 Modern Examples)
Growth & Culture
How to Write a Value Proposition (+ 6 Modern Examples)
Customer Feedback: Why It’s Important + 7 Ways to Collect It
Growth & Culture
Customer Feedback: Why It’s Important + 7 Ways to Collect It
The 5 Key Principles of Customer-Centric Selling
Growth & Culture
The 5 Key Principles of Customer-Centric Selling
7 Shared Mailbox Best Practices You Can Put Into Action
Customer Service
7 Shared Mailbox Best Practices You Can Put Into Action
Should I Let My Staff Complain About Customers?
Customer Service
Should I Let My Staff Complain About Customers?
Show 13 more posts

Get our best content in your inbox

All the tips, stories, and resources you could ever need or want — straight to your email!

Your privacy matters! Help Scout only uses this info to send content and updates. You may unsubscribe anytime. View our privacy policy for more.

Discover the latest in...

Growth & Culture

View All Posts
A Guide to Elevating Your Ecommerce Game with WhatsApp
Ecommerce
A Guide to Elevating Your Ecommerce Game with WhatsApp
Creating Champions: A Guide to Effective Customer Advocacy
Customer Engagement
Creating Champions: A Guide to Effective Customer Advocacy
From Peer to Peer: A Guide to the C2C Ecommerce Model
Ecommerce
From Peer to Peer: A Guide to the C2C Ecommerce Model
View All Posts

Customer Service

View All Posts
AI Support Metrics: 5 KPIs To Track
Leading Service
AI Support Metrics: 5 KPIs To Track
Boost Your Customer Support Efficiency with AI
Scaling Service
Boost Your Customer Support Efficiency with AI
The 9 Best Social Media Customer Service Software (2024)
Software & Systems
The 9 Best Social Media Customer Service Software (2024)
View All Posts

Inside Help Scout

View All Posts
What’s New in the Inbox: AI drafts, Snooze, Send Later, and More
Product Updates
What’s New in the Inbox: AI drafts, Snooze, Send Later, and More
Switcher Took Onboarding from 6 Months with Intercom to 1 Day with Help Scout
Customer Stories
Switcher Took Onboarding from 6 Months with Intercom to 1 Day with Help Scout
Do You Actually Need a Local Environment?
Engineering
Do You Actually Need a Local Environment?
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes

Free 15-day TrialGet a Demo