Blog Author
Jessica Greene
Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.
Posts by Jessica
Help Scout vs. Freshdesk: A Deep-Dive Comparison
Help Scout vs. Intercom: A Deep-Dive Comparison
The 6 Best Outlook Shared Mailbox Alternatives in 2026
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Help Scout vs. Zendesk: A Deep-Dive Comparison
Help Scout's AI Features: Deliver Better Support, Faster
The 9 Best AI Customer Service Software in 2026
The 17 Best Customer Service Software (Free & Paid)
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