Blog Author
Jessica Greene
Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.
Posts by Jessica
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Help Scout vs. Zendesk: A Deep-Dive Comparison
Help Scout's AI Features: Deliver Better Support, Faster
The 9 Best AI Customer Service Software in 2025
The 17 Best Customer Service Software in 2025 (Free & Paid)
11 Best Google Groups and Collaborative Inbox Alternatives
The 9 Best Help Desk Software for Small Businesses in 2025
Comparing Gorgias Alternatives: 8 Top Choices for 2025
Show 13 more posts
Help Scout Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice on building better customer experiences and company culture.
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes