Photo: Maryna Paryvai

Blog Author

Maryna Paryvai

Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.

Posts by Maryna

The 7 Best Ecommerce Live Chat Software in 2025
Customer Service
The 7 Best Ecommerce Live Chat Software in 2025
The 10 Best Ecommerce Customer Service Software in 2025
Customer Service
The 10 Best Ecommerce Customer Service Software in 2025
8 Actionable Live Chat Metrics to Start Tracking Today
Customer Service
8 Actionable Live Chat Metrics to Start Tracking Today
Comparing Front Alternatives: 12 Top Options for 2025
Customer Service
Comparing Front Alternatives: 12 Top Options for 2025
The 9 Best Healthcare Customer Service Software in 2025
Customer Service
The 9 Best Healthcare Customer Service Software in 2025
The 9 Best AI Customer Service Software in 2025
Customer Service
The 9 Best AI Customer Service Software in 2025
The 8 Best HIPAA-Compliant Ticketing Systems in 2025
Customer Service
The 8 Best HIPAA-Compliant Ticketing Systems in 2025
The Ultimate Guide to Ecommerce Customer Service in 2025
Customer Service
The Ultimate Guide to Ecommerce Customer Service in 2025
Help Scout Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice on building better customer experiences and company culture.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

06:04
Help Scout's 2025 Fall Seasonal Release
Product
Help Scout's 2025 Fall Seasonal Release
Help Scout Using Help Scout: Reports
Product
Help Scout Using Help Scout: Reports
Listen First, Design Later
Product
Listen First, Design Later
View All Posts

Growth & Culture

View All Posts
Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
Help Scout Unscripted: TV Shows
Growth & Culture
Help Scout Unscripted: TV Shows
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
View All Posts

Customer Service

View All Posts
Sales Tips for Support Pros
The Supportive
Sales Tips for Support Pros
The 7 Best Ecommerce Live Chat Software in 2025
Customer Service
The 7 Best Ecommerce Live Chat Software in 2025
How To Collect and Act on Customer Service Feedback
Customer Service
How To Collect and Act on Customer Service Feedback
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes