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Blog Author

Maryna Paryvai

Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.

Posts by Maryna

8 Actionable Live Chat Metrics to Start Tracking Today
Customer Service
8 Actionable Live Chat Metrics to Start Tracking Today
Comparing Front Alternatives: 12 Top Options for 2025
Customer Service
Comparing Front Alternatives: 12 Top Options for 2025
The 9 Best Healthcare Customer Service Software in 2025
Customer Service
The 9 Best Healthcare Customer Service Software in 2025
What's the Best AI Customer Support Software? Top 9 Tools
Customer Service
What's the Best AI Customer Support Software? Top 9 Tools
The 8 Best HIPAA-Compliant Ticketing Systems in 2025
Customer Service
The 8 Best HIPAA-Compliant Ticketing Systems in 2025
The Ultimate Guide to Ecommerce Customer Service in 2025
Customer Service
The Ultimate Guide to Ecommerce Customer Service in 2025
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