Photo: Maryna Paryvai

Blog Author

Maryna Paryvai

Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.

Posts by Maryna

Proactive Customer Service: Benefits, Tips, and Examples
Customer Service
Proactive Customer Service: Benefits, Tips, and Examples
7 Simple Ways To Automate Your Ecommerce Business
Customer Service
7 Simple Ways To Automate Your Ecommerce Business
The 7 Best Ecommerce Live Chat Software in 2026
Customer Service
The 7 Best Ecommerce Live Chat Software in 2026
The 10 Best Ecommerce Customer Service Software
Customer Service
The 10 Best Ecommerce Customer Service Software
8 Actionable Live Chat Metrics to Start Tracking Today
Customer Service
8 Actionable Live Chat Metrics to Start Tracking Today
Comparing Front Alternatives: 11 Top Options
Customer Service
Comparing Front Alternatives: 11 Top Options
The 9 Best Healthcare Customer Service Software
Customer Service
The 9 Best Healthcare Customer Service Software
The 9 Best AI Customer Service Software in 2026
Customer Service
The 9 Best AI Customer Service Software in 2026
The 7 Best HIPAA-Compliant Ticketing Systems
Customer Service
The 7 Best HIPAA-Compliant Ticketing Systems
Show 1 more posts
Help Scout Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice on building better customer experiences and company culture.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Growth & Culture

View All Posts
Remote Work: It’s About More Than Skipping the Commute
Growth & Culture
Remote Work: It’s About More Than Skipping the Commute
Help Scout Unscripted: Relaxation
Growth & Culture
Help Scout Unscripted: Relaxation
Help Scout Unscripted: Broken Bones
Growth & Culture
Help Scout Unscripted: Broken Bones
View All Posts

Customer Service

View All Posts
31 Excellent Help Desk Tools for Every Use Case and Budget
Customer Service
31 Excellent Help Desk Tools for Every Use Case and Budget
The 5 Best Customer Support Issue Tracking Software in 2026
Customer Service
The 5 Best Customer Support Issue Tracking Software in 2026
Proactive Customer Service: Benefits, Tips, and Examples
Customer Service
Proactive Customer Service: Benefits, Tips, and Examples
View All Posts
Live Event
How Devpost Tailors AI Answers to Match Their Support Style
Product
How Devpost Tailors AI Answers to Match Their Support Style
Live Event
How to Improve AI Replies with Every Conversation
Product
How to Improve AI Replies with Every Conversation
Bring Calls and SMS Into Help Scout With Aircall
Product
Bring Calls and SMS Into Help Scout With Aircall
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes