Join us in celebrating the businesses delivering exceptional customer experiences.
Customer happiness is the lifeblood of any business. This year, we decided to take a data-driven approach to identifying the top companies in B2B, B2C, and Ecommerce delivering memorable support. Using the Help Scout Happiness Score, we selected companies who had over 500+ responded tickets in the last year as a Help Scout customer, and sorted by the highest Happiness Score within each category.
Congratulations to all of this year’s winners!
Top 25 in B2C Customer Service
A global leader in the development and design of online casting software.
A language company teaching Portuguese as it's spoken in Portugal.
An online coding & design school to teach students digital skills to kickstart their career.
Helping folks appreciate the power of computing and popularize computational thinking through programming courses.
An email marketing platform that empowers you to build, test, and analyze emails.
- 6. NutraTech Ltd
- 7. youneedabudget.com
- 8. Virtual Post Solutions, Inc.
- 9. AdjusterPro
- 10. Caelum
- 11. SLS Service Center
- 12. Nix Hydra Games
- 13. Corporate Finance Institute
- 14. Maharishi Foundation Intl.
- 15. Shoptagr Ltd.
- 16. Tuleva Fondid AS
- 17. Kenhub
- 18. Astropad
- 19. Naviter
- 20. Aiia
- 21. Brain.fm
- 22. PocketSmith
- 23. Springboard
- 24. RescueTime, Inc
- 25. DataMind
Top 25 in Ecomm Customer Service
Providing IT consulting and solutions to your business, including infrastructure management, cloud computing, and communications management.
One of the leading suppliers of specialized replacement lighting products across the USA.
A lighting & electrical manufacturers representative and Chicago sales agency servicing the Midwest USA since 1972.
Stationary service that specializes in clean, simple, and elegant wedding invitation suites.
Superlight bikes specifically designed for children to make riding easier and safer.
- 6. ARK Therapeutic
- 7. Rocky Mountain Soap Co.
- 8. VetInsight
- 9. OraWellness
- 10. Compilation Ltd
- 11. Greater Than Games
- 12. Crumble Candle Co.
- 13. Nauticam
- 14. Driveline Baseball
- 15. Studia Kovki
- 16. Red Oxx
- 17. J Skis
- 18. Far Niente Family of Wineries
- 19. The Graphics Fairy
- 20. Standart
- 21. Monti Kids
- 22. Sports Giant
- 23. Spikeball
- 24. Wowline
- 25. Pure Haven
Top 25 in B2B Customer Service
A full-service employee benefits brokerage and consulting firm serving public school districts across the southeast USA.
The leading provider of Catholic websites, helping parishes create dynamic and beautiful websites, supportive of donations and live streaming.
An integrated suite of services that unify the entire talent acquisition, assessment, and screening processes into one platform.
Software solution to schedule, time report and manage payroll for the hotel, restaurant and catering sector.
Making online training simple, fun, and affordable with their online learning management system.