Help Scout for Manufacturing
Manage all your relationships in one place
Your team is juggling requests from distributors, suppliers, and end customers. Use Help Scout to organize the chaos and deliver personal service, faster.
Industry-leading manufacturing companies trust Help Scout.
Deliver speedy service to everyone
High consumer expectations and supply chain issues can leave your customer service team scrambling, but Help Scout ensures you can provide fast, personal service for all the relationships you manage.
Increase productivity 52%
With Help Scout’s shared inboxes, users are able to respond to 52.6% more messages in their first year.
Make it personal
View the conversation history and data you need to deliver personal service, without toggling between tabs.
Go mobile on iOS or Android
Use Help Scout on the go! High performing manufacturing service teams are 2.2x more likely to use mobile apps.
The platform that’s
powerful not perplexing
AI
Use AI to draft or improve replies, summarize convos, and deliver self-serve answers in a snap.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
Manufacturing resources and use cases
Manufacturing companies that use Help Scout have happier teams and customers. Learn how with success stories and thought leadership from our award winning blog.
