Help Scout for Professional Services
Strong client relationships start with communication
Your client relationships are your greatest asset. Bring all client communication into Help Scout to level-up your teamwork, respond faster, and ensure nothing slips through the cracks.
Professional service companies trust Help Scout with client communication.
Deliver exceptional client experiences
The success of your business hinges on providing the best client experience possible. Help Scout enables you to work smarter and deliver the service your clients will keep coming back for.
Provide fast, quality responses
With Help Scout’s shared inboxes, users are able to respond to 52.6% more client messages in their first year.
Scale your team with ease
Help Scout is so easy to use, you can onboard any new team member and make them a power user in a day.
Stay organized as you grow
Assign and prioritize every client message to ensure your highest value relationships get the attention they need.
The platform that’s
powerful not perplexing
AI
Use AI to draft or improve replies, summarize convos, and deliver self-serve answers in a snap.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
Professional services resources and use cases
Businesses that use Help Scout have happier clients and teams. Learn how with success stories and thought leadership from our award winning blog.
