What we’re doing about COVID-19
Manage conversations at scale
Instant answers for customers
Engage people on your website
Know your VIPs
Real-time data at your fingertips
Make your website more helpful
Connect the tools you already use
Culture, learnings, and product updates
See how other teams use
Help Scout tips, best practices, and Q&A
How-to articles about using
Get in touch with our team
Learn how to create exceptional customer experiences
Customer service insights, organized by theme
Deep dives spanning the customer lifecycle
Live and recorded sessions with industry experts
Already a Customer?
Customer service tips, trends, and insights, organized by theme. Just hit play.
How placing support in the center of your company can drive business growth. Learn how to build a customer-centric culture, develop influence and scale your support quickly.
More than 107 articles from 38 authors, growing every week!
Get HelpU delivered:
Smart, actionable customer service ideas, delivered weekly.