Photo: Alexa Ahrens

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Alexa Ahrens

Alexa is a Content Strategist at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn.

Posts by Alexa

Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
Customer Service
Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
Facebook Messenger for Customer Service: The Basics
Customer Service
Facebook Messenger for Customer Service: The Basics
The 21 Best Instagram Tools for Business Growth (2024)
Customer Service
The 21 Best Instagram Tools for Business Growth (2024)
Conversational AI for Customer Service: How to Get it Right
Customer Service
Conversational AI for Customer Service: How to Get it Right
Gorgias Pricing Explained: Features, Plans, and Alternatives
Customer Service
Gorgias Pricing Explained: Features, Plans, and Alternatives
The 8 Best Customer Service Mobile Apps (Features + Pricing)
Customer Service
The 8 Best Customer Service Mobile Apps (Features + Pricing)
The 8 Best HIPAA-Compliant Live Chat and Text Messaging Apps
Customer Service
The 8 Best HIPAA-Compliant Live Chat and Text Messaging Apps
8 Customer Success Software Tools to Encourage Growth
Customer Service
8 Customer Success Software Tools to Encourage Growth
Choosing the Best Customer Communications Management Software
Customer Service
Choosing the Best Customer Communications Management Software
Customer Engagement Software: 12 Tools to Try in 2024
Customer Service
Customer Engagement Software: 12 Tools to Try in 2024
The 11 Best SaaS Knowledge Base Platforms for 2024
Customer Service
The 11 Best SaaS Knowledge Base Platforms for 2024
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