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Alexa Ahrens

Alexa is a Content Strategist at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn.

Posts by Alexa

Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
Customer Service
Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
Facebook Messenger for Customer Service: The Basics
Customer Service
Facebook Messenger for Customer Service: The Basics
The 11 Best Help Desk Ticketing Systems for 2024
Customer Service
The 11 Best Help Desk Ticketing Systems for 2024
The 21 Best Instagram Tools for Business Growth (2024)
Customer Service
The 21 Best Instagram Tools for Business Growth (2024)
Conversational AI for Customer Service: How to Get it Right
Customer Service
Conversational AI for Customer Service: How to Get it Right
Gorgias Pricing Explained: Features, Plans, and Alternatives
Customer Service
Gorgias Pricing Explained: Features, Plans, and Alternatives
The 8 Best Customer Service Mobile Apps (Features + Pricing)
Customer Service
The 8 Best Customer Service Mobile Apps (Features + Pricing)
The 8 Best HIPAA-Compliant Live Chat and Text Messaging Apps
Customer Service
The 8 Best HIPAA-Compliant Live Chat and Text Messaging Apps
8 Customer Success Software Tools to Encourage Growth
Customer Service
8 Customer Success Software Tools to Encourage Growth
Choosing the Best Customer Communications Management Software
Customer Service
Choosing the Best Customer Communications Management Software
Customer Engagement Software: 12 Tools to Try in 2024
Customer Service
Customer Engagement Software: 12 Tools to Try in 2024
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Customer Engagement Platforms: An Overview
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