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Juggling email, live chat, and social? Bring all your customer conversations under one tent in the Help Scout inbox. Stellar support across every platform is our type of main attraction.
No matter where customers are reaching out from—email, chat, Instagram, Facebook—you can answer them all in Help Scout's shared inbox.
Speed up manual work with automations, collaborate with teammates, and organize incoming requests with the features your team needs to serve customers.
Built-in reporting looks at every channel to track volume, customer happiness, response times, and more.
Funnel all your conversations into one inbox where you can keep convos organized and collaborate better with your team.
You can put live chat right on your site, without putting your team on edge.
Use our voice and text integrations like Aircall, Justcall, Heymarket, and others to bring all types of support into your inbox.
By bringing your social media messages to your inbox, you can respond as quickly as you can answer an email. And that’s pretty fast.
With Help Scout’s built-in reports, you get what need to hit the ground running. Analyze everything from response times to happiness across every channel.
Learn the platform in less than an hour.Become a power user in less than a day.