Help Scout for Travel and Hospitality
Stand out with better customer service
When choosing a travel brand, 60% of customers report that customer service is their top priority. Provide fast, personalized service and exceed customer expectations with Help Scout.
Help Scout is trusted by leading travel and hospitality companies
Cultivate customer loyalty that will last
Your business runs on positive experiences — they’re key to insuring you not only survive, but thrive. Help Scout’s all-in-one customer service platform helps travel and hospitality businesses turn customers into brand champions.
Be more responsive
Customers want accurate answers, fast. Help Scout users are able to respond to 52.6% more emails in their first year.
Help your team move faster
Complex tools slow everyone down. Help Scout is so simple, you can get started in 1 hour and become a power user in a day.
Protect customers’ privacy
Travelers trust brands that keep their data safe. We offer enterprise security and user permissions so you can maintain trust.
The platform that’s
powerful not perplexing
AI
Use AI to draft or improve replies, summarize convos, and deliver self-serve answers in a snap.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
Travel and hospitality resources and use cases
Travel and hospitality companies that use Help Scout have happier teams and customers. Learn how with success stories and thought leadership from our award-winning blog.
