Growth & Culture
Blog Author
Jacinda Santora
Jacinda Santora combines marketing psychology, strategy development, and strategy execution to deliver customer-centric, data-driven solutions for brand growth. Connect with her on LinkedIn.
Posts by Jacinda
Growth & Culture
From Peer to Peer: A Guide to the C2C Ecommerce Model
Growth & Culture
Customer Engagement Platforms: An Overview
Customer Service
How To Use Generative AI in Customer Support
Growth & Culture
A Beginner’s Guide to Unlocking the Power of AI as a Service (AIaaS)
Customer Service
Customer Service Analytics: Understanding the Story Behind the Data
Growth & Culture
22 Impactful Customer Service Survey Questions to Ask in 2024
Growth & Culture
Why Customer Satisfaction is Important for Your Business
Growth & Culture
Navigating the Numbers: 10 Customer Engagement Metrics to Track in 2024
Show 24 more posts
Get our best content in your inbox
All the tips, stories, and resources you could ever need or want — straight to your email!
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes