Growth & Culture
![Photo: Jacinda Santora](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F07KPdk1dUwGOtx6ELsjfS%2Fdc22ed2960061a128a8383fcbefe4f29%2F1679517183409.jpeg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=500&h=500&s=942b4f0f3b8e50beab61c37c2f31c654)
Blog Author
Jacinda Santora
Jacinda Santora combines marketing psychology, strategy development, and strategy execution to deliver customer-centric, data-driven solutions for brand growth. Connect with her on LinkedIn.
Posts by Jacinda
![Customer Engagement Platforms: An Overview](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F7wuzWFLBoBVwAm4SUsVWSD%2F44d9662e2ea2e6b25d6202cdf5e0d075%2FCustomer_Engagement_Platform.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=4d9a0e0441dd80add5f1a25833c48a7a)
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Customer Service
How To Use Generative AI in Customer Support
![A Beginner’s Guide to Unlocking the Power of AI as a Service (AIaaS)](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F1F1iv6LycTKHbeyXufsqrn%2Fe428e7b3d3a93f91c11ef7c225c60369%2FAI_as_a_Service_-_Ariel_Davis.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=5abbabf8e0e1feec494daf7de440ce37)
Growth & Culture
A Beginner’s Guide to Unlocking the Power of AI as a Service (AIaaS)
![Customer Service Analytics: Understanding the Story Behind the Data](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F26Paulvqa85wmniy4YaqAC%2Fb77c6844abb01e97f6c393af763dbd10%2FCustomer_Service_Analytics__Understanding_and_Benefitting_from_Data.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=c9944a3c605ad54a3c4dc52801f0582a)
Customer Service
Customer Service Analytics: Understanding the Story Behind the Data
![22 Impactful Customer Service Survey Questions to Ask in 2024](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6UuJJzQkHk3zvBsJYk1Ebh%2F6422ec42fdee5646287029b9cc2934bf%2FCS_Survey_Qs.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=b548ace79dc8adee292c6cf1808ae0ef)
Growth & Culture
22 Impactful Customer Service Survey Questions to Ask in 2024
![Why Customer Satisfaction is Important for Your Business](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F55NiM319x3Z6ZIzMroAPVu%2Fb3ac7931d0483bfbc8de74866849373d%2FWhy_is_customer_satisfaction_important.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=9f261743455342ad930f1c91f660c562)
Growth & Culture
Why Customer Satisfaction is Important for Your Business
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Growth & Culture
Navigating the Numbers: 10 Customer Engagement Metrics to Track in 2024
![From Inbox to Impact: 10 Sales Email Templates That Resonate](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2iEGGiROeV2me77SSP1SLU%2Fcbd0c1ac308acab92c2e5676e08c9ae4%2FSales_Email_Templates_Your_Prospects_Will_Want_To_Open.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=c832d7a674f289a5fe3d6c558dadf703)
Growth & Culture
From Inbox to Impact: 10 Sales Email Templates That Resonate
![Exploring AI for Healthcare: A Transformative Tool for Patient Care](https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F6LJrIoLEpCZKp4Ke4uShZG%2F374547190f71b9bc3a81fa770feaa5b7%2FThe_Benefits_and_Risks_of_Using_AI_for_Healthcare.png?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&w=814&h=458&s=db5031e8557534cdfeef100098602957)
Customer Service
Exploring AI for Healthcare: A Transformative Tool for Patient Care
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