During the COVID-19 outbreak, every team has faced major disruptions — including HR and People Operations. Many People Ops leaders have found themselves having to pivot quickly to accommodate drastic changes in company hiring plans, replace in-person interviews with phone or video interviews, and address the mental and emotional health of their teams.

Join Leah Knobler, Help Scout’s Director of Talent Acquisition, and Becca Van Nederynen, Help Scout’s Head of People Ops, in this session.

In this session we’ll cover:

  • Tips for virtually onboarding new hires

  • Strategies for attracting the best remote talent

  • Advice on building and maintaining a vibrant company culture

We'll learn from their experiences building remote organizations, supporting teams during a pandemic, and maintaining a positive and engaging team culture.

Leah Knobler
Leah Knobler

Leah is the VP of People at Help Scout, a fully-remote company of 145 people building helpful, human customer support tools. When not at work, she loves spending time with her wife, toddler, and pit mix, Nova, in their home in Philadelphia. Connect with her on LinkedIn.

Becca Van Nederynen
Becca Van Nederynen

Becca is an alum of Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on Twitter and LinkedIn.