Culture

Illustrating the Help Scout Brand

Illustrating the Help Scout Brand

How to Support Working Parents

How to Support Working Parents

Introducing Help Scout for Good

Introducing Help Scout for Good

Announcing the Help Scout Brand Handbook

Announcing the Help Scout Brand Handbook

How to Communicate Ideas Effectively

How to Communicate Ideas Effectively

Diversity and Inclusion at Help Scout: 2019 Update

Diversity and Inclusion at Help Scout: 2019 Update

The Value of Taking a Sabbatical

The Value of Taking a Sabbatical

The Technical Debt Myth

The Technical Debt Myth

The Value of Face Time in a Remote Company

The Value of Face Time in a Remote Company

ICYMI: Our Favorite Reads From 2018

ICYMI: Our Favorite Reads From 2018

What Remote Companies Can Teach About Asynchronous Communication

What Remote Companies Can Teach About Asynchronous Communication

Making Content More Inclusive

Making Content More Inclusive

How to Recruit Like a Human

How to Recruit Like a Human

How Our Design Team Collaborates Remotely

How Our Design Team Collaborates Remotely

Diversity and Inclusion at Help Scout: 2018 Update

Diversity and Inclusion at Help Scout: 2018 Update

How to Foster Inclusivity at Your Company

How to Foster Inclusivity at Your Company

The Art of Negotiation

The Art of Negotiation

How We Approach Employee Compensation

How We Approach Employee Compensation

What We’ve Learned Building a Remote Culture

What We’ve Learned Building a Remote Culture

Help Scout’s 12-Step Remote Hiring Process

Help Scout’s 12-Step Remote Hiring Process

Advice from FlexJobs: The Ins and Outs of Remote Work

Advice from FlexJobs: The Ins and Outs of Remote Work

Flexible Working is a Win-Win for Employees and Companies Alike

Flexible Working is a Win-Win for Employees and Companies Alike

6 Tips to Keeping Your Remote Team Connected

6 Tips to Keeping Your Remote Team Connected

Employee Onboarding Best Practices

Employee Onboarding Best Practices

How to Knock Your Virtual Job Interview Out of the Park

How to Knock Your Virtual Job Interview Out of the Park

Company Retreat Activities Your Team Will Actually Enjoy

Company Retreat Activities Your Team Will Actually Enjoy

Company Perks Aren’t All Fun and Games

Company Perks Aren’t All Fun and Games

How We Use Video to Build Remote Culture

How We Use Video to Build Remote Culture

A Brief Guide to Better 1:1’s—For Makers and Managers Alike

A Brief Guide to Better 1:1’s—For Makers and Managers Alike

The Best Advice We Ever Received

The Best Advice We Ever Received

How to Break Your Worst Work Habits

How to Break Your Worst Work Habits

How Remote Teams Are Becoming the Future of Work

How Remote Teams Are Becoming the Future of Work

The Gap Between Work and Play is Narrower Than You Think

The Gap Between Work and Play is Narrower Than You Think

When Being Nice Isn’t Being Kind

When Being Nice Isn’t Being Kind

7 Ways to Engage Far-Flung Team Members

7 Ways to Engage Far-Flung Team Members

How We Replaced Our Weekly All-Hands Meeting with Video

How We Replaced Our Weekly All-Hands Meeting with Video

How to Plan Fun and Productive Company Retreats

How to Plan Fun and Productive Company Retreats

4 Surprising Predictors of Happiness in the Workplace

4 Surprising Predictors of Happiness in the Workplace

Attracting Top Talent for Your Remote Team

Attracting Top Talent for Your Remote Team

How Bias Can Sabotage the Workplace

How Bias Can Sabotage the Workplace

Why Water Cooler Talk Matters More Than You Think

Why Water Cooler Talk Matters More Than You Think

6 Perspectives on Diversity in the Workplace

6 Perspectives on Diversity in the Workplace

Every Lesson Worth Learning is Worth Revisiting

Every Lesson Worth Learning is Worth Revisiting

7 Ways to Nurture Creativity

7 Ways to Nurture Creativity

The Power of Transparency

The Power of Transparency

If You Aren’t Cringing, You Aren’t Improving

If You Aren’t Cringing, You Aren’t Improving

9 Powerful Ideas on Hiring for Talent and Culture-Fit

9 Powerful Ideas on Hiring for Talent and Culture-Fit

Lessons Learned from 6 Years of Working in My Pajamas

Lessons Learned from 6 Years of Working in My Pajamas

How Music Affects Your Productivity

How Music Affects Your Productivity

Unconventional Ways to Improve Every Job Posting

Unconventional Ways to Improve Every Job Posting

15 Brilliant Resources for Hiring an All-Star Team

15 Brilliant Resources for Hiring an All-Star Team

The Benefits of Learning as a Team

The Benefits of Learning as a Team

The Unsider’s Perspective

The Unsider’s Perspective

Those Who Can’t Teach

Those Who Can’t Teach

27 Insights for Creating and Sustaining Workplace Happiness

27 Insights for Creating and Sustaining Workplace Happiness

Leaving Your Desk Behind

Leaving Your Desk Behind

Silence Is a Noxious Gas

Silence Is a Noxious Gas

24 Ideas That Will Change The Way Your Remote Team Works

24 Ideas That Will Change The Way Your Remote Team Works

Keeping Our Overachiever Culture

Keeping Our Overachiever Culture

Workplace Culture is Everything: 20 Ideas For Building a Thriving Team

Workplace Culture is Everything: 20 Ideas For Building a Thriving Team

Why Businesses Have a Hard Time Fixing What’s Broken

Why Businesses Have a Hard Time Fixing What’s Broken

Growing the Future Perfect Team

Growing the Future Perfect Team

When Contempt Masquerades as Feedback, Nobody Wins

When Contempt Masquerades as Feedback, Nobody Wins

Give Your Employees an Identity Worthy of Ownership

Give Your Employees an Identity Worthy of Ownership

Must Reads for Leaders: 10 Invaluable Books for Moving Hearts and Minds

Must Reads for Leaders: 10 Invaluable Books for Moving Hearts and Minds

How Bevel Is Standing Out in a Crowded Market

How Bevel Is Standing Out in a Crowded Market

The Lost Art of Candor in the Workplace

The Lost Art of Candor in the Workplace

Why Good Employees Make Bad Decisions

Why Good Employees Make Bad Decisions

How to Make Hiring Less of a Headache

How to Make Hiring Less of a Headache

Six Ways Remote Teams Can Crush Their To-Do Lists

Six Ways Remote Teams Can Crush Their To-Do Lists

The Happy Warrior: Research Reveals What Makes a Successful Leader

The Happy Warrior: Research Reveals What Makes a Successful Leader

10 Academic Insights on Building and Managing an Exceptional Team

10 Academic Insights on Building and Managing an Exceptional Team